Hi there! We’re Razorfish. We see consumers as more than just metrics. We see them as people – wonderful, complex, interesting people. Grounded in deep digital expertise for over 25 years, we continue to navigate the ever-changing marketing landscape to forge meaningful connections that enrich people’s lives. With over 1,000 people across 14 offices in North America, our diverse teams of strategists, creative thinkers, experience builders, and  technologists are passionate about connecting creativity to business impact. Razorfish is part of Publicis Communications North America. Find out more about us at razorfish.com.

We are seeking a Content Strategist to join our Creative + UX team. You will translate user needs, business requirements, and technology capabilities to create a world-class user experience on a financial services web-based platform. In this position, you'll be asked to create big-picture strategies and delve into the details. We're looking for a team player who thrives in a collaborative, creative environment.

Responsibilities:

•       Assess existing user-facing content for usability, utility, and design best practices

•       Participate in client and stakeholder meetings to understand business goals and other key success factors for a project

•       Identify and document meaningful findings from user research and UX audits

•       Present and articulate rationale for approaches, solutions, concepts, and deliverables to clients and internal stakeholders

•       Create clear and engaging content that meets both business goals and user needs

•       Assist team members from other disciplines in creating detailed user experience deliverables

•       Assess existing internal processes for solutioning and documentation

•       Work within and evolve established content and style guidelines

•       Collaborate with copywriters to create structural frameworks and functional annotations for copy documentation

•       5+ years of experience creating content for complex software, transactional or ecommerce experiences, with medium to large-sized teams, preferably in a cross-disciplinary digital agency

•       Experience leading multidisciplinary ideation/solution sessions with a creative team and clients

•       Experience in both agile and waterfall methodologies

•       Experience working on responsive websites and mobile apps preferred

•       Familiarity with scoping and estimating UX and copy tasks

•       Ability to present work effectively to internal and external teams

•       Experience using Microsoft Excel, JIRA, and Adobe InDesign preferred

•       Familiarity with Web Accessibility guidelines preferred

Please apply with a portfolio.

Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.