Associate Creative Director, UX Design

  • Khet Pathum Wan, Bangkok, Thailand
  • เต็มเวลา


Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value


We are looking for an Associate Director, UX Design, with a mastery of experience design and a passion for creating exceptional digital products for some of the world's important brands. This person will lead multidisciplinary teams to deliver outcome-based results for our clients and strengthen our reputation as pioneers in the industry. 

The Publicis Sapient Experience Design Capability is the bridge between business strategy and applied technology — we assemble industry-leading thinkers, designers, researchers, and strategists to deliver meaningful, holistic experiences for our clients and their customers. 

This role is an excellent opportunity for someone who wants to join an international global organization with a 'start-up' mentality. We highly value Openness, Collaboration, Learning Mindset and partner with our clients to drive positive outcomes.

Your Impact

  • Dissect business problems creatively and strategically, using design methodologies to develop innovative outcomes
  • Provide direction for discovery, research and data synthesis to identify critical user insights and develop hypotheses to design effective experiences
  • Engage with clients with strong storytelling and narration skills
  • Guide systems design to create impact for user's needs
  • Possess a holistic view of the work to generate realistic goals for their project teams to meet
  • Clarify and define success metrics for client and business impact
  • Possess a deep understanding of design craft, tools and process 
  • Design detailed solutions that address clear customer needs, business context, client vision, and project KPIs
  • Creation and facilitation of workshops, structured brainstorms, or other collaboration exercises
  • Deliver high-quality work with a focus on the people management and development of team members
  • Model the relationship for collaboration among Experience, Consultancy and Engineering capabilities
  • Identify, define and regularly pitch new opportunities to bring value to client engagements


  • Hands-on practitioner proven through a diverse body of work
  • Data and insights analysis to determine experience success metrics & KPIs
  • Experience leading teams and mentoring careers of design talent
  • Ownership and guidance of your and your teams' overall design process 
  • Mastery of user research and testing
  • Advanced prototyping skills with either software or live code
  • Advanced knowledge of audits and competitive landscaping
  • Project scope estimating and managing 
  • Consultancy and business strategy client experience
  • Public speaking and pitch delivery
  • Proficiency in English and Thai languages with an understanding of Thai culture & business ethics
  • Ability to work in an agile distributed team environment and collaborating with multidisciplinary

 Set Yourself Apart With

  • Ecosystem mapping and design
  • Banking or FinTech industry design experience preferred
  • Proprietary approach to both generative and evaluative consumer research and testing
  • Heuristic evaluation and performance data analysis
  • Prototyping with code— HTML, CSS, JavaScript, Python, React Native etc.
  • Design for emerging experiences, i.e. natural language processing and augmented reality


  • At the forefront of digital transformation
  • "Plugged" into a truly global organization with a start-up mindset
  • Career growth and training opportunities
  • A collaborative, agile and diverse regional team
  • Comprehensive insurance and medical benefits

*Kindly attached your design portfolio link in your application

Career Level: Mid to Senior – Senior Manager