Lead Client Integration Engineer

  • Full-time

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg. 

 

Why CJ Affiliate?

With over 20 years of experience, CJ Affiliate is the most trusted and established name in affiliate marketing. Since being founded in Santa Barbara, California in 1998, we have been passionate about driving intelligent growth for our clients.

Located across 14 offices worldwide, our employees are dedicated to delivering innovative solutions and strategies designed to drive big results. We dig deep and tackle the tough questions for our clients. As part of Publicis Groupe, One of the largest marketing and communications companies in the world and CJ Affiliate is aligned within its media hub Publicis Media (PMX), our access to unparalleled data allows us to offer a truly customer-centric approach to affiliate marketing. 

Job Description

Why are we looking for you

The Lead Client Integration Engineer role is a unique hybrid of engineering, consulting, and technical account management responsibilities. It requires understanding clients’ marketing goals and tailoring CJ Affiliate’s technology to achieve those goals. Along the way, you’ll have the opportunity to solve challenging technical problems while working with some of the biggest names in advertising.

This is not a “behind the scenes” role. Once you are trained on our platform and tools, you will quickly start working directly on client issues and with our cross-functional teams. You will be involved at all stages of the client lifecycle from onboarding to maintenance. At the same time, you’ll have opportunities to impact how our teams work through tool development and process improvements.

 

What will you enjoy in this role

  •  Manage and mentor up to two direct reports. Ensure the quality and efficiency  of their output and serve as the primary point of escalation for your team
  • Integrate Clients into the CJ Affiliate system: design, develop, and test technical solutions based on clients’ business requirements
  • Be the technical subject matter expert and client liaison while collaborating with internal teams to drive the execution and delivery of key client initiatives
  • Identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
  • Identify process inefficiencies within department and collaborate with team members that would eliminate time costly errors in integration period.
  • Help establish best practices across the enterprise and facilitate knowledge sharing
  • Test and troubleshoot integrations and technical configurations
  • Advise account teams and clients on specific features of platform setup
  • Understand revenue impact of different product options
  • Train and mentor new hires

Qualifications

  • Bachelor or Master of Engineering, Computer Application, or similar Degree with 8+ Years of experience
  • Team Management experience preferred
  • Ideal candidates will have an excellent business aptitude coupled with a strong technical background
  • Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience
  • Strong attention to detail and delivery of high-quality results
  • Prefer candidates with previous digital marketing experience, especially within the Display, Mobile, or Affiliate spaces
  • High level of expertise with web technologies, cookie, pixel tracking
  • Strong command of JavaScript/SQL and hands-on programming experience 
  • Knowledge of scripting languages (shell, python) is a plus
  • Good to have knowledge of CSS, HTML, JavaScript, Action Script, XML
  • Good to have knowledge of Dreamweaver, Flash, Photoshop, InDesign
  • Good to have knowledge of Web Layout and compliance 
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