Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As a Scrum Master at Publicis Sapient, you will partner with clients to architect and develop customer-centric technology solutions that solve our clients’ most complex and challenging problems across different industries. You’ll collaborate with diverse, technical, creative and globally distributed teams, while facilitating the adoption of agile practices, including agile at scale.

Your Impact:

• Lead teams to successfully deliver customer experience and engineering solutions including experience management, ecommerce, customer data, cloud, and microservice platforms that exceed client expectations 
• Identify and realize business outcomes through the use of agile methods, processes, and tools tailored for the team’s experience and client environment to ensure projects are delivering transformative outcomes
• Organize and lead ongoing team planning and retrospective sessions to identify key risks, issues, and dependencies across workstreams 
• Optimize delivery by driving insights and mitigation strategies for program risk management
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered with each release

Your Skills & Experience

• Expertise in Agile delivery methods including Scrum, Kanban and Scaled Agile Framework
• Knowledge of traditional waterfall and hybrid-agile methodologies, with experience adapting and bridging legacy ways of working to increase agility in organizations with low agile maturity
• Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes
• Understanding of design thinking fundamentals, systems design, product design, value-based framing 
• Demonstrated history of earning trust and influencing stakeholders without formal authority
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals
• A solution-based mindset with a full understanding of the application of current digital technologies (including Responsive Design for component-based Content Management Systems, Digital Marketing Platforms and Web/Mobile Applications)
• Ability to travel frequently 

Set Yourself Apart With:

• Experience in writing, reviewing and finalizing statements of work
• CSM, CPSO, or SAFe certifications
• Agile conference speaking engagements such as events/blogs/thought leadership within different industry verticals
• Understanding of HTML, CSS, JavaScript, Python, React, or Swift
• Relevant experience at a digital agency or consultancy leading cross-functional, multi-disciplinary teams to deliver exceptional digital experiences

Benefits of Working Here:

• Flexible vacation policy; time is not limited, allocated, or accrued
• 15 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition reimbursement 
• Corporate gift matching program 

A Tip From the Hiring Manager: 

• "You are an exceptional digital scrum master that is always one step ahead of the game. You are a solution-based thinker and ‘doer’ that has a clear understanding of the agile methods and tools required to deliver outstanding digital products and services."

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.