Ø  Manage day to day operations (inter dept coordination, intra dept coordination, finalizing work – taking feedback, decoding client feedback, artworks, attention to detail, market visits, minutes of the meeting.)

Ø  Define and initiate projects, manage cost, schedule, and performance of projects, while working to ensure the ultimate success and acceptance of the Strategy for the brand.

Ø  Exceeding client expectation with high service & delivery quality.

Ø  Breaking down “client briefs” for the team.

Ø  Briefing the requirements and guidelines into clear actionable and discussing possible solutions with content, creative & technical teams.

Ø  Work closely with planning team to plan and implement all marketing campaigns including campaign collaterals.

Ø  Track, analyze and summarize campaign results and progress.

Ø  Monitoring resource productivity periodically to ensure high team efficiency and better turnaround times for project completion.

Ø  Knowledge sharing with the internal team on the various innovations. Campaigns that are being done across the industry.

Ø  Team grooming and process implementation to ensure productivity and efficiency in the team is maintained.

Ø  Resource allocation, billing, Invoicing management , vendor coordination and tie ups to fulfill requirements that arise on the brands.

Ø  Responsible for understanding client goals and agency deliverables.

Ø  To generate business from fresh clients through research and clientele. Create, maintain and enhance relationships with all clients.

Ø  New Business Acquisition, instrumental in “Client Pitch & Acquisition” for high potential clients and continuously exploring new sales and marketing channels.

Ø  Competitor Benchmarking, researching and Strategic inputs for monthly reviews on brands, thus contribute ideas to grow the clients’ business.

Ø  Monitoring the accounts throughout the life cycle for campaign performance, new business opportunities, Client retention and nurturing.

Ø  Initiate “Client Dashboards” for automating real time campaign performance metrics as a Value add for clients.

Ø  To service accounts after sales and maintain relation with existing clients and generate business through renewals. Responsible for contributing ideas to grow the clients business.

Ø  Creative thinking, analytical & problem solving

Ø  Strong interpersonal and Communication Skills

Ø  Ability to collaborate effectively at all levels and functions

Ø  Strong client-servicing orientation

Ø  Ability to manage projects to successful completion, multi-task, and work within tight deadlines

Ø  Sound business acumen; strategic skills

Ø  Strong negotiation skills

Ø  Demonstrated prowess in all MS Office programs