Client Account Executive

  • 3090 Bristol St, Costa Mesa, CA 92626, USA
  • Full-time

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The Client Account Executive (CAE) oversees and manages the workflow and execution of various multi-channel marketing campaigns. The CAE works within the account team to execute activities for our client accounts. CAE responsibilities include:

 

•        Creates presentations, sets up meetings and communicate with clients and account team

•        Participation in project planning and scheduling

•        Coordinate with internal and external digital teams

•        Stay current on digital marketing strategies and tactics

•        Gathering internal and external quotes

•         Develop pricing and profit calculations and approvals

•        Develop and manage launch and production schedules

•        Manage all project workflow with production teams

•        Coordinate outside vendor production

•        Pursue and process approvals from account team, clients and production teams

•        Communicate project status and changes with account team, clients and production team

•        Prepare data processing specifications and perform audits

•        Assist in managing the workflow of projects from sales through production and close

•        Ensure client sign-off on all phases of production

•        Provide proofing and audit of campaign materials and deliverables

•        Update client status reports

•        Assists in resolving problems with projects

•        Manage all cost tracking and ensure project is billed correctly

•        Process invoices and procure approvals on a timely basis

•        Process and distribute daily, weekly, monthly, quarterly, or annual reports to internal and external customers

•        Prepare data processing specifications and perform audits

•        Ensure client sign-off on all phases of production

•        Update client status reports

•        Develop and compile competitive reviews

•        Serve as liaison between client and creative, production, and data

•        Prepare well-organized, clear and concise memos, conference reports and documentation

•        Track program results and generates response reports

•        Other duties as assigned

 

Qualifications

•        BS degree in Business, Marketing or Communications, or comparable experience

•        3 2 – 5 years of experience in related account support role

•        Excellent written & verbal communication skills

•        Able to work independently; self-starter, with strong initiative

•        Highly organized and detail-oriented, while coordinating multiple projects simultaneously

•        A strong MS Excel, Word and PowerPoint expertise is a must

•        SalesForce.com application experience a plus

•        Must be familiar with the use of presentations, meeting minutes, and status reports

•        Automotive marketing or digital media experience a plus

•        Able to work 8:30AM -  5:00PM in a team environment in Costa Mesa, CA

 

 

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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