Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As a Junior Associate in Digital Product Management, you will nurture strong relationships with world-class clients and partner with them to drive innovative product development. You will also be responsible for researching, analysing and defining business and user needs; identifying options for improving business systems and processes; and bridging the needs of the business and IT through the analysis and communication of requirements.

Your Impact:

• Understand the product vision and help bring it to life
  • Understand, analyse and capture business and user needs; define, analyse and document business and functional requirements and make sure they align with the product vision
  • Create specifications, including business process flows and data flow diagrams that reflect the scope and complexities of the requirements
  • Proactively identify cross-track dependencies ensuring that there are no gaps in coverage across all modules and any gaps are addressed within and outside the track
• Help foster a collaborative environment
  • Collaborate with the creative and technology teams to ensure that business requirements are translated into designs that fit the technical and creative constraints
  • Help resolve issues, risks, and dependencies in conjunction with the experience, creative, data and tech teams
  • Review and provide input into other deliverables from other team members as needed
  • Support the technology and QA teams (e.g. review test cases to ensure they align with the requirements) to ensure that specifications are understood and met
  • Participate in project planning activities
• Be a partner to our clients
  • Join design discussions and workshops to define new requirements or changes
  • Build trusting relationships with clients in order to elicit and manage requirements

Your Additional Impact:

• Research and identify industry best practices related to business needs
• Research, define, analyse and capture business and user needs
• Define, analyse and document business and functional requirements
• Document the requirements in a client-ready format and support fit gap analysis
• Understand business processes/problems and lead discussions with developers and designers
• Collaborate with the creative and technology team members to ensure that business requirements adhere to technical and creative constraints
• Help resolve issues, risks and dependencies within the track and across different tracks
• Define business and system use cases and verify that the requirements are testable
• Trace the requirements (Traceability Matrix) and work with QA and Development teams to ensure that requirements are met
• Facilitate working sessions to drive / define new requirements or changes
• Serve as Note Taker and/or Stage Manager and support breakout sessions during workshops
• Communicate requests received by the client to the project leadership and team
• Identify risks and dependencies proactively and bring them to the team’s attention
• Understand the roles and inter-dependencies of other team members, in particular User Experience (Information Architects, Visual Designers, Copywriters, etc.), Technology and QA
• Understand the inter-dependencies with the technical team (integration documentation, developers, etc.)

Your Skills & Experience:

• Able to analyse business requirements and define solutions to address complex business needs
• Excellent communication, problem solving and analytical skills
• Strong judgment, issues management and problem analysis techniques
• Shows initiative, has excellent judgment, pays attention to detail and able to solve problems
• Strong presentation, facilitation, time management, and prioritization skills
• Comfortable with vagueness and able to form structure; proven ability to work both independently and as a part of a team
• Flexible, collaborative and able to manage and prioritise multiple tasks to completion
• Capable of interacting with individuals at all client organisational levels
• Desire to work in a highly creative and collaborative multidisciplinary environment
• Previous digital experience is not required, but a passion for all things interactive is
• Ideal candidate will have prior internship experience in consulting, data analysis or related field

Education:

• Bachelor’s degree in business administration, engineering (systems engineer), economics or related field

Benefits of Working Here:

• Great healthcare benefits including comprehensive private healthcare covering pre-existing conditions, dental insurance, life insurance, complimentary access to Headspace app
• Company discounts including wellbeing activities, retail discounts
• Support and tools to be coached and mentored, and experience hands-on learning to sharpen your skills and learn from industry experts
• 33 days holiday including bank holidays