Global Digital Associate Account Specialist

  • Full-time

Company Description

We’ve quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion, and signed many of the world’s well-known brands to our growing roster of European clients - who you’ll be working with directly. 

We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals.  

Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability. 

And we’re seeking our next Associate Account Specialist to help us define our future as a centre of excellence for scalable technology within Publicis Groupe. 

Our Teams Vision:  

We are Digital chameleons, continuously adapting, innovating and supporting! Driven by our curiosity, we are solution seekers who promote change, knowledge & MarTech innovation.

Job Description

Our Global Digital Associate Account Specialists are experts in digital technology, they are responsible for leading creative strategies that support our clients to achieve their marketing objectives. This involves managing new clients onto the Epsilon platforms, managing and coordinating across all departments within the Epsilon business. We are always looking for ways to automate to innovate whilst providing our clients with excellent service and support. An Account Manager Specialist at Epsilon is a unique and hybrid role within our company that combines aspects of a digital technology, product and creative specialization, as well as business analyst. Our Account Manager Specialists leverage their technical capabilities, commercial acumen and knowledge of the Epsilon platform to design and deliver actionable creative and product strategies and solutions aligned and bespoke to each brand! 

  • Have regular client meetings and develop relationships with management above day-to-day contacts  
  • Understand client goals and ensure goals are met  
  • Ensure that Quarterly Business Planning convey results that champion digital marketing and its impact on a client's overall success  
  • Work successfully alongside Client Development teams  
  • Effectively manage own portfolio while providing support to Cross Teams (+10 departments) in growing and retaining our client business through the provision of first-class service and implementation of innovative digital marketing strategies 
  • Negotiate win-win solutions that maximize value to Epsilon
  • Leading integrating across all clients onto the Epsilon platform: designing, developing, implementing creative and technical solutions based on client and business requirements 
  • On-going support & optimisation of existing clients  
  • Conceptualizing automation projects to be used company-wide 
  • Establishing and cultivating relationships with clients’ teams 
  • Travel for business meetings – EU / US  

Qualifications

We are looking for people who… 

  • Are passionate about problem-solving 
  • Like to be organized - Time management and follow-through skills are key! 
  • Possess strong communication skills, verbal and written 
  • Love working in an energetic and engaging team environment  
  • Are intrigued by the digital industry and have a basic knowledge of digital marketing landscape 

You should apply if you… 

  • Are highly motivated, positive, collaborative, accountable, results-driven and you want to learn A LOT! 
  • Want to be part of a growing business within a dynamic and evolving industry 
  • Like taking a consultative approach to everything you do 
  • Have a continual focus on process improvement and automation 
  • Are truly excited by what we do here at Epsilon

Additional Information

Learning and development is a big focus for us, fostering the career growth of our people. In addition to unlimited online learning, we regularly host world-leading industry experts, who give talks and workshops for our teams in our on-site learning and development centre. Beyond the educational aspect, we also host talks supporting Women in Leadership, with inspiring women leading conversations on relevant topics. Colleagues are encouraged to partake in peer-to-peer learning, adding to an ever-growing training menu designed to cultivate continual development within the company.  

Our European headquarters, located in the iconic Television Centre in White City, is home to our focussed and friendly team of 200, backed by Epsilon's global footprint of 8,000 colleagues, and Publicis Groupe’s 80,000 strong global presence. Designed to maximise both productivity and downtime - fussball, ping pong and pool tables, alongside wellness treatments such as yoga, reflexology, acupuncture and massages, plus Publicis’ Marcel Cafe with panoramic views across London’s skyline - our office emphasises the individual, with spaces for sociable and collaborative working, alongside quieter areas for colleagues to focus. 

We’re friendly, small and approachable at heart, yet big in presence. Directly competing with the biggest names in advertising, we’re evolving the industry through our technology and data, and we’re seeking the brightest minds to support our future growth, driven by making their mark on the future of the industry. 

Are you ready to join the future of marketing and advertising technology? 

Apply now > 

Privacy Policy