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The position requires strong Oracle database knowledge to work on a complex rule based multi-channel marketing campaign platform supporting Fortune 100 companies.

The position’s purpose includes, but is not limited to: 

• Setup/configuration of the development environment 
• Analysis and design of new and enhanced features for the marketing platform as per business requirements 
• Communication with QA, product and production support teams etc to deliver new or enhanced features and address issues/concerns 
• Development of features as per design provided 
• Assistance of production support team for troubleshooting issues 
• Development work for automation of operational tasks 
• Support system patch or version upgrade 
• Assist with reporting tasks 

Responsibilities:

• Collaborate with developers, project managers, business analysts and business users in conceptualizing, estimating and developing new software applications and enhancements 
• Assist in defining software development project plans, including scoping, scheduling, providing time estimates for programming tasks and implementation plans 
• Assist in the definition, development and documentation of software’s objectives, business requirements, deliverables and specifications in collaboration with internal users and departments 
• Develop technical documentation to define the system components, development environment and implementation planning/strategies 
• Prepare and dispense work assignments, provide guidance and/or review the work of other team members 
• Collaborate with QA team to define test cases, metrics and resolve questions about test results 
• Recommend business process flow improvements and clearly communicate problem/resolution process to project management 
• Develops and implements solutions in accordance with policies and procedures 
• Facilitate the design and implementation process for new products/projects, informing senior executive of alternatives 
• Administer full project documentation efforts in accordance with policy and procedure 
• Perform root cause analysis (RCA) 
• Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis and resolution of cross-functional issues 
• Recognizes and identifies potential areas where existing policies and procedures associated with development requires improvement and helps in the process improvement activity 
• Update/create Knowledge Base Articles and case studies as necessary. Assist in the creation and improvement of Knowledge Management 

• Developer with 5 - 9 years of experience required
• Education: Bachelor’s degree in Computer Science, or equivalent 
• Excellent skills in Oracle databases and PL/SQL 
• Need to be strong in Unix environment and capable of Unix Shell scripting 
• Ability to design and implement solutions that are reliable, scalable and perform at a high-level to meet the service levels associated with mission-critical Oracle-based solutions 
• Knowledge of database architecture and best practices for Oracle SQL and PL/SQL coding style and application tuning 
• Experience designing and developing complex enterprise applications (ERP, CRM, etc.) on large Oracle databases using SDLC methodologies (agile, waterfall) 
• Excellent in impact-analysis and root cause analysis 
• Proven analytical and problem-solving abilities with ability to anticipate and avoid problems 
• Experience in performance tuning, application monitoring and support of production applications with distributed teams 
• Ability to define and implement migration strategies from legacy systems to new architecture and technologies 
• Ability to work well within a team environment that includes geographically distributed team members 
• Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment 
• Strong communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences 
• Ability to design and build flexible and extensible systems with focus on code reuse and generation 
• Experience with writing detailed technical specifications for developers; design, validate and execute software test plans 
• Familiar with Application Development Life Cycle and be able to independently participate in each component 

Preferred Qualifications:
Technical:

• Working knowledge of SQL Server and experience in automotive marketing and/or CRM applications preferred
• Experience with Informatica or some ETL tool and TFS preferred
• Strong knowledge in providing solutions

Non-Technical:

• Good analytical and problem solving skills
• Ability to diagnose and troubleshoot problems quickly to maintain operational stability
• Motivated to learn new applications and domain
• Possess appetite for learning through exploration and reverse engineering
• Strong time management skills
• Ability to take full ownership of tasks and projects

Behavioral Attributes:

• Team player with excellent interpersonal skills
• Good verbal and written communication
• Possess Can-Do attitude to overcome any kind of challenges