Project Manager

  • 1675 Broadway, New York, NY 10019, USA
  • Full-time

Company Description

Heartbeat is the full-service agency for healthcare Challenger Brands. So what? So… Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please” product. That means we never take the easy road. We are a crew of optimists and activists who believe that “Never Been Done” doesn’t mean “Don’t Ever Do.” 

A culture-first, creative community, Heartbeat’s been recognized as a “Best Place to Work” by both Ad Age and MM&M. We take a lot of pride in that. Heartbeaters are thinkers and doers with healthcare roots and an appetite for fresh perspectives. We chase after challenges with ingenuity and guts, always striving for better. So if you want to surround yourself with partners who are insightful, inventive, and courageous—well, you just hit the motherload. 

That’s the philosophy, here are the creds: 200 employees between NYC & LA; strategy, creative, media, & technology under a single roof; a pile of awards from the likes of the Mannys, MM&M, OMMA, & Clio, not to mention Agency of the Year nominations galore. And led by a President who dared to be quoted: “We celebrate people who stand up and say, ‘You know what? This is dumb.'” Damn straight.

Job Description

What you already know:

By now, you’ve done everything that builds a solid foundation for a producer. Timelines, resourcing, organization—you feel like an old pro at these. But there are some tricks and skills you’ve refined even more:

  • Running a hot sheet
  • Internal and vendor communications
  • Scope development (with supervision)
  • Owning anywhere from 1-3 high-profile projects at a time, along with your standard run of projects

How you’ll help the team:

This team is looking for someone who brings lots of laughs and no ego. We’re a team that loves to share memes, successes, and processes that help us learn from failure (and it’s OK to fail if we all walk away knowing more than we did). Beyond that, here’s what your responsibilities will be:


  • Hot sheets, timelines, and resource management
  • Scope development (with supervision)
  • Internal, client and vendor communication
  • Budget burn oversight and time transfers
  • Template development (with supervision)
  • Team health oversight

How you’ll grow:

Producer is where you’ll start, but we’re always planning for where you’ll go. Our Producers are all expected to hone skills that will help build on their careers. Those skills include:

  • More high-profile projects
  • Building templates to improve you and the team’s day to day
  • Team building and leadership skills
  • Building your team’s best practices documents
  • Receiving mentorship from a Senior Producer or Associate Director
  • Client rec sheet collaboration with business manager



Additional Information

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