Staffing Project Coordinator

  • 629 Euclid Ave, Cleveland, OH 44114, USA
  • Full-time

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers.  We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

As a Staffing Project Coordinator at Publicis Sapient, your primary responsibility is to support the success of our business. You will leverage your exceptional project coordination/management and people skills to promptly deliver high-quality staffing solutions. You’ll balance multiple high-priority assignments while developing partnerships across the business to provide the highest level of customer service. The Staffing Project Coordinator collaborates with discipline leads to ensure target utilization of regions and offers career development opportunities.

Your Impact:

  • Maintain team utilization targets and effectively pool and utilize resources from multiple offices
  • Oversee the direction, fulfillment, and reporting of day-to-day staffing requests with support from Capacity Partners
  • Contribute to reporting for utilization trends and forecasts
  • Initiate staffing requests for both full time and contracting resources
  • Maintain an inventory of core skills and track team members’ skills by proficiency, frequency, and context of use
  • Ensure new hires are equipped to make an impact on their projects by providing project-specific guidance, familiarization, and training
  • Maintain and communicate key information to Capacity Partners about current projects, pipeline and resource forecast and provide daily job status updates to team members

Your Skills & Experience:

  • Ability to promote smooth workflow and communication between industry teams, ensuring workflow progresses efficiently and projects/staff are shifted as needed
  • Experience assisting staff members with career development by coordinating team member development plans, coaching and mentoring with their managers and capability leads
  • Understanding of how skill sets and interests of resources factor into staffing decisions

Set Yourself Apart With:

  • 1+ years of resource management/staffing/workforce planning experience
  • 1+ years of industry or Project/Program Coordination experience; proven ability to manage complex initiatives to successful completion
  • Experience staffing technical skillsets, such as Java Development, and others
  • Experience in staffing/handling workforce solutions within the financial services industry
  • Relationship management and influencing skills 
  • Excellent Excel skills (pivot tables, v-lookups, filtering, and sorting, etc.)
  • Excellent communication skills — written and verbal/presentation
  • Ability to take complex issues or situations and present them in a simple and easy to follow manner
  • Outstanding organizational awareness and change management skills
  • Detail-oriented working style with a strong business focus
  • Outstanding organization and multi-tasking skills 
  • Service-oriented attitude (flexible, personable, approachable)
  • Excellent negotiation and leadership skills operating with absolute professionalism and confidentiality
  • Ability to prioritize workload and delegate to other operations team members
  • Ability to provide and receive feedback in a constructive manner

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.

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