Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

A Technical Project Manager has good understanding on delivering technical solutions and will be owing delivery of technology project(s) for Epsilon. He/She works with different stakeholders, collaborates with team, plans work and delivers technology related projects.

Responsibilities:

• Understanding business requirements and working with architect on technical solution
• Develops relationships with senior business stakeholders and ensures appropriate level of engagement
• Ensures client's stakeholder objectives are aligned with the proposed business solution being offered by Epsilon
• Proactively manages contractual obligations
• Drafts SOW and contract documents with clients and vendors
• Review third party/vendor contracts/SOWs and ensure it is up to the mark
• Creates innovative methods and defines templates for estimation
• Manage a team of technical resources for performance
• Continuously appraise team performance and provide feedback
• Successfully plans and executes multiple projects
• Reviews technical estimates, analyzes risks and plans projects
• Understands business needs and articulate effectively to team for arriving at a solution
• In due course understand CMS implementations and become SME for different verticals of business solutions handled in Epsilon DX
• Manage third party dependencies and escalate on time
• Report project status on a periodic basis with timely escalations
• Ensure delivery processes are being followed
• Manage global teams and stakeholders across other geographies (primarily North America)

• Graduate or postgraduate degree preferably in Computer Science, PMP/ PRINCE2/CSM Certifications
• Experience: 12 - 15 Years
• Target Organizations: Ecommerce/Digital Consulting/Product Companies like Deloitte Digital, Cognizant, IBM Digital, Acquia, Capgemini
• Experience in delivering Sales Force Marketing Cloud based applications: 5+ Years
• Experience in delivering Digital/E-Commerce Applications: 5+ Years
• Experience in MS-Project: 6+ Years
• Experience in Agile Project Management Tools: 5+ Years

Other Experiences:

• Experience in Globally Distributed Delivery Model is highly preferable
• Having software development background is preferable

Project Experience:

• Should have delivered and managed an end to end campaign projects or campaign migration project on the platform like Adobe or Salesforce
• Should have extensive and diversified experience in Campaign Management, Data Analysis, MIS Reporting & Operations (Reporting, Automation, Documentation, Achieving Operational results through mentoring programs, Customer care, Coaching and Scheduling) and Driving People to Achieve Goals through Execution

Skillset:

• Excellent communication
• Good knowledge on E-commerce and Digital domains involving multiple third-party integrations
• Create strategic plans considering end objectives
• Create end-to-end project management plans
• Create and track project schedules
• Strong in MS-Project
• Strong in Agile project management tools like JIRA
• Experience in conducting workshops for requirement gathering