Associate Business Excellence Analyst

  • Full-time

Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Why CJ Affiliate? 

CJ Affiliate is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.

Job Description

Business Operations focuses on developing standardized best practice and delivery excellence across the entire CJ organization. The department fosters proactive investigation into the existing CJ and competitor product offerings and market share, as well as development capabilities to create efficiencies to maximize resourcing across the various business units. Additionally, through market research and analytics, this department strives to facilitate advancement over competitors.

The department has 4 key pillars that provide the backbone for all projects within the roadmap. These pillars are;

  • Product: Investigation and feed into product roadmap and development to ensure CJ remains relevant and ahead of competitors
  • Process: Leverage products and platforms to outline clear and efficient process guidelines to reduce risk for the CJ organization and maximize resource utilization  
  • Partner: Develop and deliver bespoke processes and solutions across all CJ departments and tier 1 partners (where applicable)
  • Analytics: Proactively navigate the market as well as leveraging CJ data to identify market and competitor trends to facilitate business strategy and feed the pipeline

Responsibilities:

The project roadmap will be defined by GD Biz Ops, with projects led by the Biz Ops Manager or Senior Biz Excellence Analyst/Biz Excellence Lead.

-   Associate Analyst responsibilities include:

  • Delivering on the implementation of projects
  • Support in defining a project’s scope and goals
  • Feed into the planning and scheduling of project timelines
  • Quality assurance
  • Managing project administration, including all documentation
  • Reporting regularly to Biz Ops Team or Project Lead
  • Tracking project status

-   Investigate, identify and feed into future roadmaps for Biz Ops based on

  • Off-shoots on existing projects
  • Discussions and investigation while working with the wider business
  • Competitor or industry shifts

-   Source Network and Competitor Analytics though

  • Leveraging a sense of curiosity about the industry and network performance
  • Deliver accurate and detailed analytics reports to CJ Management based on requests

Qualifications

  • A Graduate in any discipline
  • 6 months to 2 years of relevant experience
  • Strong organization skills
  • Strong collaborative skills to ensure smooth working relationships with team members across various departments and levels
  • Analytical drive to proactively research and investigate in and out of network data
  • Attention to detail
  • Proactive problem solving
  • Sense of ownership and accountability
  • Proactively drive projects through to completion to a high standard
  • Eagerness to learn and develop technical knowledge (within the confines of the affiliate channel), and macro/equivalent efficiency building skills
  • Interest in legislation that applies to our business and channel and ability to identify business initiatives to deliver on this legislation
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