Client Manager

  • Full-time

Company Description

WHY YOU WANT TO WORK AT SPARK FOUNDRY

Let’s be honest –in this industry, sometimes we complicate things that should be simple. Here is the bottom line: we want YOU to join us if you are truly passionate about guiding marketers on how to best connect their brands with people. It doesn’t get much simpler than that. At Spark Foundry, we have a unique approach and provide the support to help you do this. In fact, our approach is built on creating the space for ideas that lead to smart work, and Spark Foundry is built to celebrate and develop YOUR ideas.

WHO WE ARE

Throughout our rich history, we’ve taken pride in our ongoing legacy of and commitment to constant evolution. It’s in our DNA to evolve. By melding the spirit of a startup and the soul of a powerhouse across our business, we aim to bring modern heat to brands – the kind of heat that arises at the intersection of startup and powerhouse; of data and content; of art and science; of old and new. Energy and innovation fuels our startup spirit, while the unrivalled marketplace clout, exclusive partnerships, and global practice capabilities we have at our disposal as a full-service Publicis Media agency deliver our powerhouse soul for our clients. We hope you’ll take a few moments to learn more about us, and to begin thinking about how we might put “the power of plus” to work for you. To learn more, visit www.sparkfoundryww.com

Job Description

Spark Foundry is looking for a Client Manager to join us in Sydney. We are one of the fastest growing agencies in Australia and the world.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured. 

All that while being a good human?  Sound like you? Sound like where you’d like to be? We’d love to meet you.

 

THE PURPOSE OF THIS ROLE

The purpose of the Client Manager role is to create media strategy and implementation recommendations across all media for their clients and oversee the delivery of all campaigns.  This role requires skills in creativity, media planning, media marketplace, tools and market dynamics. They must ensure attention to detail in all facets of their teams work and take responsibility for any errors that occur. The Client Manager is also responsible for directly managing any Co-ordinators and Planning Executives within the client team and supporting the senior client leads in managing the client relationship through regular communication, presentations, WIP’s, and financial process

 

WHAT KEY RESPONSIBILITES DOES THIS ROLE HAVE?

  • Pro-actively manage the development of media initiatives which satisfy client objectives within the given timeframes
  • Manage day to day tasks and workloads of coordinator as well as Planning Executives.
  • Support Directors in helping clients achieve their business objectives, even if they’re not directly related to a current brief. For example, setting up a schedule of training modules on different media innovations, or collation of regular updates / state-of-play reports on current media channels.
  • Assist in leading, inspiring and motivating the team to work collectively on the client's vision and objectives.
  • Diligently performs regular reconciliations on campaign plan media spends with Activations team.
  • Understands how client/agency contract agreements may impact a campaign and can contribute to forecasting and other important financial tasks

 

WHAT BEHAVIOURS DOES OUR DREAM CLIENT MANAGER HAVE?

  • Passionate about the media and advertising industry with an interest in new technology
  • Confident and engaging interpersonal, presentation and communication skills, able to guide and influence key stakeholders.
  • Ability to keep themselves and their team accountable for their outputs
  • Strong organisational skills with the ability to juggle multiple priorities
  • Able to think creatively, laterally and conceptually
  • Develops professional relationships with media partners, understanding the information sharing boundaries
  • Attention to detail that is second to none

 

WHAT DOES LIFE AT SPARK LOOK LIKE?

We offer progressive flexible working options to everyone at all levels – It’s not a policy. It’s behaviour led and reinforced through our values.  Mental health and wellbeing is something we take seriously– It’s championed by our own people internally and is a regular conversation. We have a lot of fun – Even in this virtual world, we are constantly looking at reinventing how we connect with each other.

 

WHAT BENEFITS DOES SPARK OFFER?

  • Enjoy a comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing through a range of initiatives including Yoga, Meditation, PT, a free subscription to the Calm app and education sessions that cover things like financial wellness, health & nutrition and so much more!
  • Extensive Learning & Development opportunities, including more than 15,000  learning programs via our online learning platform Marcel Classes
  • Our Publicis Liberté flexible working approach and an industry leading parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
  • A culture of open feedback and support to reach your goals through our My Performance Conversation program
  • Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network

 

Spark Foundry, as a part of Publicis Groupe, believes that our people are our greatest asset. Our people are chosen for their skill sets, their ethics and professional qualities without any exclusion, preferential treatment or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all qualified individuals and will provide appropriate assistance for candidates who may need other considerations or adjustments throughout the recruitment process upon request.

Qualifications

  • 4-6 years' experience in a similar role in media
  • Preferably a University degree or higher education qualifications
  • Expert across the following Office platforms: Word, PowerPoint and Excel
  • Possess sound financial management skills
  • Strong media understanding including an understanding and experience in using the full suite of media planning and measurement tool
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