Social Engagement Manager

  • Full-time

Company Description

Moxie is a modern marketing solutions agency that expertly leverages the value of data, content and technology to help our clients grow. We push the boundaries of what's possible to outperform the competition in the areas of strategy, creative, social marketing, media, analytics and technology development. Founded in 2000, Moxie has 300+ talented employees in Atlanta, Los Angeles, New York and Pittsburgh. Owned by global media giant Zenith — part of the Publicis Groupe — Moxie is able to quickly leverage cross-company areas of enterprise, talent, experience, resources and tools. Moxie's client roster includes Verizon Wireless, Verizon FiOS, Delta Air Lines, Porsche, Amazon, Arby’s, Wells Fargo, Meineke, The Coca-Cola Company, Ruth’s Chris, New Realm, Kohl’s, John Frieda, Maaco, Rachel Ray Nutrish, Kibbles n Bits, Meow Mix, Natural Balance, and Georgia Natural Gas.

Job Description

SEEKING: Social media community manager who has experience in sports marketing or an otherwise proven passion for major U.S. sports.

 

Moxie’s social team challenges the way brands approach social media and community management every single day. Our community managers constantly have an ear to the ground uncovering popular memes, cultural trends, social vernacular, and consumer needs both within and outside of our brands’ online communities.

As the largest agency in the southeast, Moxie is looking for a passionate individual who lives and breathes social media. Someone who is inherently creative, culturally-savvy, agile, and collaborative. Someone who can turn analytical findings and strategic insights into brand-relevant social opportunities. Someone who brings with them a deep passion for major sport leagues and its athletes. Someone who will complement our existing team of some of the best and brightest social community managers in the industry. We’re looking for a social media devotee who is hungry for the opportunity to build online communities for some of the world’s largest beverage brands.

Here how it breaks down:

Responsibilities

·       Moderating our brands’ social communities, alternating with other team members on weekends and holidays. Translation: You know social media never sleeps.  Some highly visible events require around-the-clock attention and high-impact interactions with influencers or celebs that cannot wait.

·       Representing some of the largest beverage brands by stewarding their social tone of voice, responding to fans and publishing content across Facebook, Twitter, Instagram, and more. Translation: You know the importance of grammar and acting on behalf of a Fortune 100 brand. You know that while speed of responding to community questions and comments is key, mistakes and errors in social can be costly.

·       Managing editorial calendars across 5+ social channels using real data and insights. Translation: You don’t simply post something. Rigorous planning goes into determining the ideal channel, cadence and approach. You know it requires a tight partnership with creative to ensure your channel expertise and knowledge of the community is infused into every piece of creative.

·       Authoring POVs, decks and strategies in partnership with Social Strategists. Translation: You are an excellent communicator, both in written and spoken form. You have perspective and are able to build a convincing case to sell in creative ideas.

·       Initiating and managing 3rd party relationships with SMMS vendors and channel partners, keeping a pulse on the ever-evolving changes in the social space. Translation: You are the social life-line for the client. You are tapped into the social mothership and are the first to share and break news with the clients.

·       Sitting on-site with the clients and partner agencies at least 4 days a week. Translation: No matter where you sit or who you sit with, you’re able to present yourself in a professional manner and represent Moxie in the highest regards

 

 

 

Qualifications

Required Knowledge/Skills/Experience 

·       Bachelor’s Degree

·       Minimum 3 years of social experience, including community management

·       Past agency experience is a plus due to the nuanced nature of the client-agency relationship

·       A sports marketing background (i.e. a degree, past agency/client experience, or otherwise proven passion for major sport leagues)

·       Experience using SMMS tools such as Sprinklr, Spredfast, or Hootsuite

·       Deep understanding of the social media landscape, how it works, who’s important, and how to leverage it

·       Personally active on major social media platforms (i.e. TikTok, Twitter, YouTube, Instagram, etc.)

·       A collaborative nature, partnering with creative, strategy, analytics, media, account teams and even partner agencies

·       Must be fun, energetic and agile because the job is

·       Excellent written and oral communication skills

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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