Senior Media Manager, Shopper & Commerce

  • Full-time

Company Description

Are you ready to re-invent digital marketing?  At Performics, we’re accelerating the great missions of our clients—brands like Lenovo, Toyota, Verizon, and Comcast in the ever-evolving world of search engine marketing, programmatic, social media, and ecommerce marketplaces. 

If you’re ready to move at the speed of Google, Facebook, and Twitter, have an entrepreneurial spirit, get excited about finding smarter ways to do things, and demand performance for your clients, we’d love to meet you.  We’ll give you the tools, support, and freedom to lead, innovate, and grow.  We hire exceptional people for our global headquarters in Chicago and U.S. locations in Atlanta, Los Angeles, New York, Seattle, and San Francisco.  Our international presence spans 57 markets (and growing) including regional hubs in London, Dubai, and Singapore.

We are dedicated to ensuring an inclusive environment where employees feel empowered to share their experiences and ideas.  We encourage participation in a variety of Business Resource Groups, including groups for Women, People of Color, Veterans, LGTBQ community and allies, and more.  For more information regarding our efforts around diversity and inclusion visit us at https://rse2018.publicisgroupe.com/en/nos-talents or ask your recruiter for details.

Job Description

Job Description

Overview:
The Senior Media Manager (SMM) is responsible for leading the eRetail and retail strategy for platformGSK, with guidance from the Media Director and Group Media Director. The SMM provides thought leadership on strategies and optimization; builds strong relationships and establishes clear lines of communication with clients, partners and internal staff members. The SMM is analytical and ensures a holistic approach for eRetail across brand, shopper, and media teams. 

Role Objectives:
Account Management

  • In partnership with platformGSK, assumes accountability and ownership of eRetail and retail program successes and failures for several client accounts
  • Owns the strategy and planning process, and works in tandem with platformGSK for activation of eRetail programs.  
  • Monitors performance in order to leverage learnings for future strategic recommendations
  • Interfaces with other department leads and the larger platformGSK team to share ideas, communicate service offerings, and to identify and deliver new solutions for clients
  • Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business

Program Management

  • Directs the work flow of all client programs, including initiation of projects across departments
  • Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable
  • Creates digital account strategies and plans for each client
  • Provides excellent communication via phone, emails and direct contact
  • Effectively creates and delivers client presentations
  • Provides thought leadership to clients and platformGSK regarding eRetail and retail
  • Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs
  • Meets specified deadlines

Team Leadership & Development

  • Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity
  • Adopts stated account management standards and program management best practices
  • Assists in training, mentoring, and developing team members
  • Reverse mentoring with another colleague of a different channel expertise

Process Improvement

  • Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group

Qualifications

Minimum Qualifications: 

  • Bachelor’s Degree, concentration in business, marketing, economics, or advertising preferred
  • 3-4 years of account management experience in online advertising, direct marketing, shopper marketing, or e-commerce
  • Demonstrated problem solving and project management skills
  • Minimum of 1-2 years as media manager or equivalent if internal candidate
  • High competency level in MS Office with specific strengths in Excel and PowerPoint
  • Able to work independently and balance multiple tasks
  • Deep knowledge of key retailers, their ecosystems, and go-to-market strategies
  • Experience in Consumer Package Goods industry (CPG) preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

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