Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Epsilon is seeking a Director, Development with a proven record of accomplishment in leading, delivering, and managing compelling digital solutions in support of overall business growth and revenue targets. Candidates should have a strong experience in managing complex application development projects involving database and digital technologies with external clients. Candidates should have led multiple projects through scope/discovery, estimation, development, implementation, post deployment support with ability to influence solution design for the clients. 

As a Director of Development, you will apply your technical knowledge and expertise as a lead member of the team, collaborating with our technology and delivery team leads to define then deliver solutions and services across the Loyalty ecosystem. You will design and build highly dynamic, data-driven solutions while keeping current on the latest developments and trends in data technologies. You will have hands-on experience with cloud platforms and, combined with a working knowledge of data science and ML/AI trends.

The ideal candidate will have a solid background in SDLC; especially the management of multiple and simultaneous development projects. He or she should have significant experience in people management, strong team leadership, and complex delivery management with both internal and external teams.

Candidates should be able to establish and cultivate a culture of test and learn, continually identifying new ideas with an eye on improving the customer experience and business success metrics.

What you will do:

• Lead the design and development of technical solutions utilizing cloud and on-prem services that bridge data engineering best practices
• Provide thought leadership partnering with product and engineering teams to innovate future solutions
• Contribute to the product development and platform engineering roadmaps
• Design for then enforce data security and data privacy mandates in a global environment
• Maintain expertise and develop team awareness and adoption of relevant emerging technologies
• Mentor and lead a distributed data engineering team and leading peer-level design reviews
• Guide and drive use of data and technology to impact media strategies for brands based on business objectives.

- Includes collaboration across to Strategy, Investment, and Analytics to oversee the deployment and activation of marketing technologies.
- Multi-year future state visioning of existing solutions
- Evaluate new and current data & technology platform & tools and new approaches for greatest client impact

• Pioneer innovative approaches & solutions to address business objectives (via custom solutions) and industry gaps (via agency product development)
• Lead a team and leverage talents and abilities to achieve best solutions and results possible
• Build and maintain relationships amongst internal and external stakeholders
• Manage cross-functional teams (including direct and matrixed), project timelines for build, and manage solutions. Must be able to lead large teams without supervision

- Significant people management and leadership is required
- Ability to coach, mentor, and counsel is required

• Collaborate with client service teams on technical capabilities, staffing and infrastructure needs
• Establish/use/improve standard delivery methodology for delivering program goals (e.g. agile, waterfall, iterative) while effectively using version control tools, Defect management tools, knowledge repository and team collaboration tools
• Enforce delivery excellence and compliance. Managing the quality and timeliness of update and deliverables
• Contribute to design and continuous improvement of our marketing platforms/solutions
• Facilitates strategic and operational planning and implement processes to achieve program goals and objectives
• Ability to resolve cross product, vendors dependencies, risks and issues
• Develop and influence the culture of continuous improvement of delivery methodologies
• Support Pre-Sales effort and participate in RFP wherever needed.
• Establish and provide clear communication to executive leadership

• BE/Tech in Computer Science or related discipline or equivalent experience is required, Masters is preferred.
• 15+ years of industry experience of which 10 years of delivery leadership of complex projects is required
• Applied experience programming developing packages in Java, J2EE, Spring, PL/SQL, Python, Angular, Kafka
• Applied experience working with a range of database and data integration technologies (e.g. Oracle, GoldenGate, Coherence, Cognos, SAS, Tableau)
• Applied experience in architecture and developing micro services designs and API services
• Applied experience working with DevOps frameworks and CI (e.g. Jenkins, Ansible, Docker, Kubernetes, etc.)
• Experience working with cloud functions, micro-services and serverless designs
• Applied knowledge of developing compliant solutions with global data security and privacy regulations
• 7+ years of experience with Java software implementation from requirements through design, development, user acceptance, and post deployment are a strong plus
• Experience in Agile Program management is a strong plus
• 3+ years of digital experience working with web, mobile/social channels are a strong plus
• Must have proven experience in leading large system integration efforts through completion
• Strong client interfacing background required
• Experience in managing global delivery team required
• Must have strong technical management and organizational skills
• Must have the ability to multi-task and manage technical delivery in a fast-paced demanding environment
• Ability to communicate complex technical concepts to non-technical audiences
• Strong knowledge of marketing concepts will be a plus.
• Demonstrated ability to communicate solutions in terms of technical and functional design documents.