Walk the halls of SSW and you'll find a rather spirited and passionate group of people. It's a stimulating assembly of professionals—writers, managers, strategists, art directors, planners, analysts and developers.  

We believe the only way to move people to live healthier, happier lives is to create ideas that move them emotionally. Never powered by reason alone, people – whether they’re consumers, caregivers, doctors or payers – are motivated to take action by emotion. Only when people feel something will they be willing to do something.  

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting and medical education to pharmaceutical and wellness brands. Today, we're dedicated to continuing that legacy by raising the bar and crafting award- winning work online, on-air, in print and in-office. Going beyond addressing simply the absence of illness, our vision is to inspire a healthier, happier world. Together, we strive to help brands thrive in today’s culture of wellbeing by leveraging the power of Wellness IntelligenceSM. 

Position Summary

As Director of Resource Management, you’ll build and lead a strategic, business-critical discipline at Saatchi & Saatchi Wellness that drives a cultural shift towards people accountability when it comes to casting, mobility, and hiring. Reporting into the Head of HR, you’ll serve as core member of the HR/Talent Management leadership team and will oversee a team of Resource Managers.

Resource Management sits at the heart of the agency and is where several key functions intersect. We provide a unique perspective on talent as it relates to skill sets, business needs and operational demands. We work across all disciplines to understand the talent needs of the departments to help facilitate and anticipate the right resources based on availability and skillset.

We have a commitment to the Agency vision paired with the ability to provide value for our talent. The right people in the right place at the right time is our tagline and we strive to drive results through this philosophy.

The Resource Management capability is built on understanding data and relationships, which includes talent allocations, utilization and billability combined with talent performance, listening skills and emotional intelligence. Our day-to-day duties are generated by the fluctuation of workflow and revenue, which will surface through engagements with client teams, employees, managers, and team leadership or through review and analysis of key financial and operational reporting.

Key Responsibilities:

Technical Proponent

• With a high degree of Executive Presence and a Data-Driven approach, lead RM processes and advise on resource allocation decisions; Lead reporting used for resource allocation and costing decisions; Identify, communicate, and resolve resource allocation issues
• Partner with Business and Client leadership to identify areas of Business and Client growth and the Talent needed to support growth; Partner with Client Business & PMOs to develop and maintain a profitable Contribution Margin.
• Run Talent Meetings with Client Leads to discuss the health of accounts and team members
• Collaborate with Business and Client Leads to create transparency around team metrics (e.g., forecasted capacity reporting; utilization vs. realization; billability & skills need analysis; future staffing trends)
• Manage freelance vendors, resources, and forecasting
• Partner with HR and Talent Acquisition on hiring compensation, talent management and mobility
• Maximize our employee experience by putting people first, balancing career desires with business needs.
• Identify opportunities to bridge connectivity across the SSW and Publicis Health network

Expert, Innovator & Integrator

• Drive diversity of Talent into client and project teams – ensure casted Talent represents a diverse set of backgrounds, skillsets and expertise.
• Partnership with Talent Acquisition and HR to identify talent and skill gaps, prioritize open positions and gain internal financial approvals needed to begin the external hiring process.
• Act as confidante and partner in sensitive talent issues, maintaining the strictest of confidentiality.
• Effectively negotiate and broker trade-off in resourcing projects – can be firm when needed
• Analytical and insightful – asks the right questions; Provide guidance on the importance of details and accurate data
• Anticipate issues and proactively come up with strong solutions
• Keep current on external RM best practices and introduce to SSW + PH
• Seek and identify opportunities to use technology to continually streamline + automate RM processes, data mining and reporting

Change Champion

• Identify resourcing change opportunities with agency(s) – help tell the story
• Identify and engage key stakeholders to champion resourcing change initiatives
• Sustain change through persistent and consistent resourcing communication and messaging with agency(s) messaging

Requirements:

• Advanced negotiation and conflict management skills
• Exhibits Integrity and Trust
• Exhibits Self Development

Education and Experience:

• Demonstrates progression in level of responsibility within an agency environment
• Agency experience required
• Exceptional planning, coordination, management, and communication skills are required

All your information will be kept confidential according to EEO guidelines.