Discovery, a Publicis Health agency

About Discovery

Discovery is a specialty healthcare advocacy agency dedicated to helping pharmaceutical clients improve health outcomes in the communities in which they serve. In order to achieve this, we find ways to shape the environment by identifying unmet needs and gaps in the community and developing strategies and tactics for our clients to collaboratively address them. Tactics may include:

• Analysis of advocacy landscapes
• Insight generation (eg, surveys, focus groups, steering committees, advisory boards, etc.)
• Conference strategy and coverage
• Advocacy resources/tools
• Stakeholder engagement
• Education and awareness

Web: http://www.discoveryworldwide.com

Agency Operations

• Finances: Develops SOWs and budgets based on knowledge of internal/external processes to complete deliverables, tactical recommendations, and overall account finances; monitors budgets on a weekly basis; analyzes budget and tactics to identify opportunities for budget/tactical revisions; presents recommendations to Account Supervisor
• Trouble shoot: Solution oriented. Brings problems with potential solutions to the attention of management; makes recommendations on how to overcome obstacles or ways to present to client 
• Management: Oversee the activity of and work closely with the Project Coordinator or Senior Project Coordinator to ensure quality of work and support their growth

Knowledge

• Baseline understanding of the therapeutic category, the audience and related advocacy issues
• Proficient in project management; well-versed in execution needs for a wide range of tactics
• Regularly demonstrates critical thinking skills; beginning to develop strategic problem-solving skills
• Continuously learning technology and ability to quickly adapt to new technologies including internal and external programs
• Advocate and champion of agency processes

Strategy

• Planning: Basic knowledge of marketplace and advocacy landscape to help inform and guide client, as well as understand implications on tactics is a plus
• Collaboration: Keeps team and client informed of changes. Communicates clearly and frequently.

Tactics and Execution

• Manages execution of project-based advocacy tactics independently
• Manages and identifies changes in scope; proactively identifies opportunities to adjust for efficiencies
• Project risk: Identifies and monitors project risks; develops and implements mitigation plans
• Develops strong and positive working relationships with internal and external (client) teams
• Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects using knowledge of account
• Promotes and contributes to business unit’s culture and environment
• Assists in onboarding new team members
• Responsible for overseeing and reviewing all project-related tasks completed by Project Coordinator or Senior Project Coordinator throughout project life-cycle
• Cross functional teams: oversees creative brief development and relationships with cross functional teams; comfortable routing projects through an agency
• Process: comfortable learning, implementing, and managing internal and external processes

Client & Advocacy Stakeholder Relationships

• Direct client and advocacy stakeholder communication from a project level
• Frequent, positive contact with key clients via phone and email; liaison between client and community to support project execution

Requirements

o    Ability to deal with ambiguity, often executing projects with no previous timelines or examples, and ensuring a successful outcome

o    Writing skills for a variety of different audiences and content that ranges from creative/project briefs and professional correspondence

o    Computer literate; proficient in Microsoft Word, Excel, and PowerPoint

o    Exhibits Integrity and Trust

o    Exhibits Self Development; is a self-starter and comfortable working independently

o    Occasional travel required (>10%)

Education and Experience

o    2 years of project management experience required

o    Direct client management/communications experience required

o    Bachelor’s degree required

o    Demonstrates progression in level of responsibility within a professional project or account management environment

o    Experience in advocacy or healthcare communications environment preferred

o    Advocacy and policy experience is a plus

All your information will be kept confidential according to EEO guidelines.