Senior Software Engineer

  • Full-time

Company Description

Positioned at Publicis Groupe's core, Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industry’s top brands. Our human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into exceptional business outcomes. For more information, visit us at https://india.epsilon.com/

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Job Description

This role requires the individual to handle issues occurring across various layers of the product such as the UI, database, big data components, service layer, etc.  Understand the cause of the issue, debug and dig to the root of the issue and fix it.

Meeting expected SLA’s on issues and interaction with L1/L2 support teams and engineering teams will be required.

As part of the role the individual will be expected to think innovatively and come up with dashboards/tools that will make the support process easier and better.

  • Strong Java/JEE support and troubleshooting, debugging skills – experience of about 5-8 years
  • Strong experience on Linux/Unix and shell scripting
  • Experience with RDBMS and ORM tools and open source frameworks like Spring, Hibernate, etc.
  • Experience with debugging tools, java memory profilers and analyzers
  • Understand SLA/RLA etc and has work under time constraints
  • Should be responsible to running the production environment and dealing with L1, L2 support teams
  • Should do service improvements to help reduce production issues
  • Good understanding of design pattern
  • JS UI skills are a plus
  • Strong written/verbal communication
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