Marketing Service Representative

  • Full-time

Company Description

Positioned at Publicis Groupe's core, Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industry’s top brands. Our human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into exceptional business outcomes.

Job Description

Sales Representative

(Marketing Service Representative)

{West Chicago, IL}

We’re leading our industry.

Epsilon is an all-encompassing global marketing innovator. We wrote the book on database management, and now we’re writing the future of marketing. We know that true connections create better results, so we work together to develop personalized marketing solutions for consumers. Here, you’ll learn from the best in the business and grow in a team-oriented environment.

It’s all about the customer.

As a Sales Representative, you’ll represent Epsilon in an assigned territory by providing superior customer service. You will sell the Epsilon product line within our existing customer base, ensuring customer retention; satisfaction; and loyalty. If you’re a people person with a passion for sales, come join us!

What you’ll do as a Sales Representative:

  • Provide proactive consultative services to assigned customer base.

  • Work with field team in given territory to address dealership and company objectives—with respect to sales goals and customer satisfaction. 

  • Actively participates in customer concern resolution and cancellation turnaround attempts. 

  • Maintain timely, detailed, and accurate records of client interactions in Salesforce.com.

  • Assist with the roll out of new sales programs/products by reviewing all material for accuracy, and providing feedback for improvement.

What skills you will use:

  • Ideally, you’ll have a bachelor’s degree.

  • 1-3 years of Sales experience (Call Center/Inside).

  • 1-3 years of Salesforce experience.

  • Microsoft Office (Excel) knowledge.

  • Flexibility to work, when needed, under deadlines.

Who are we a good fit for?  

We didn’t become an industry leader through corporate stagnation. We’re constantly changing, and we love working with people who share our adaptability and thirst for knowledge. With new ideas flying around, we thrive on a collaborative spirit. If you want to work for a company that encourages advancement, then come join us.

Apply now

We’re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We’ll never discriminate against anyone’s background or creed. If you’re a forward-thinking team player, we want you to work for Epsilon.

Additional Information

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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