Walk the halls of SSW and you'll find a rather spirited and passionate group of people. It's a stimulating assembly of professionals—writers, managers, strategists, art directors, planners, analysts and developers.  

We believe the only way to move people to live healthier, happier lives is to create ideas that move them emotionally. Never powered by reason alone, people – whether they’re consumers, caregivers, doctors or payers – are motivated to take action by emotion. Only when people feel something will they be willing to do something.  

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting and medical education to pharmaceutical and wellness brands. Today, we're dedicated to continuing that legacy by raising the bar and crafting award- winning work online, on-air, in print and in-office. Going beyond addressing simply the absence of illness, our vision is to inspire a healthier, happier world. Together, we strive to help brands thrive in today’s culture of wellbeing by leveraging the power of Wellness IntelligenceSM. 

Overall Strategic Leadership

Pivotal role leading UX strategy and aiding in design deliverables. Candidate should have in-depth understanding of service design principles and best-in-class digital experiences for consumers, patients and HCPs.

Proven ability to collaborate with and lead designers and developers to ensure that design and implementation satisfies the project vision and goals

• Ability to balance business and brand strategy with research insights to generate solutions that meet digital need-states and business goals
• Partner effectively with Engagement/Content Strategy to understand target audiences' needs, and translate them into digital experiences 
• In-depth experience conducting and synthesizing Discovery research into strategic UX approach; including contributing to Discovery presentations and subsequent creative briefs
• Ability to develop and facilitate design thinking workshops in order to help cross-functional teams understand audiences/segments and their content needs
• Experience conducting user research, competitive analysis and stakeholder interviews in order to identify key insights and learnings to inform strategic UX recommendations; including the leading development of discussion guides in collaboration with cross-functional team
• Perform site/application audits and analyze data from various measurement tools in order to provide insights on user behavior and design recommendation
• Formulate concepts and requirements into a strategic approach, including IA and UX artifacts such as sitemaps, user journey maps, process flows, user personas, wireframes and low-fidelity prototypes to guide the strategic vision
• Identify potential Future State opportunities during the course of a project initiative – helping to grow the Client relationship with the cross-functional agency team
• Proactively find ways to maximize the efficiency of workflow between strategy, design and development within the established agency process, e.g., Waterfall, Agile

Specific UX Design Responsibilities

• Ability to provide guidance and at-times be hands-on to deliver UX design work on major programs with minimal oversight, with ability to execute a portion of the design work, while providing oversight/direction to design team
• Proven ability to guide design work from planning through to delivery consistent with design and brand standards, analytics, insights and audience feedback
• Effectively negotiates trade-offs with internal team including: production, CS, design, copy, technology and potential 3rd party partners
• Work with CS, PM/Production, and UX Designers to contribute to project scopes, creative briefs and SOWs

Specific Technical Requirements

Design:

• Experience collaborating with UX Designers in sketching, concept creation and wire framing, producing sitemaps and user flows, creating clickable prototypes. Ability to be hands-on as needed is a big plus.
• Working with strategy teams to plan usability testing sessions and works with UX Designers to deliver artifacts for testing
• Utilize user insight, analytics, best practice, competitor analysis to inform design decisions
• Overviews work giving feedback and iterates their thinking with continual review
• Deep understanding of modular design systems and patterns

Data interpretation:

• Required to document data from analytics sources in collaboration with analytics/strategy team

Best practice and design consistency:

• Research and share industry trends, competitors, and comparable experiences.
• Drive design standards and patterns across channels and products

Technical Knowledge:

• Sound knowledge of web and mobile technologies
• Fluent in Responsive design approaches

Design Specification:

• Collaborates as appropriate on creating user stories to define development tasks

Design Specification:

• Collaborates as appropriate on creating user stories to define development tasks
• This important role requires a depth of expertise across a range of subject matter, including a track record of impactful work experience and professional ingenuity – which means you are:
• A digital experience - savvy marketer and passionate problem - solver with an unstoppable drive to inspire teams and bring the best work to life
• A resourceful researcher able to stitch together multiple data sources and inputs into a cohesive, actionable narrative
• A strong analytical thinker and translator with exceptional data - dexterity, including the ability to uncover insights and prioritize opportunities that drive experience strategy, design, and implementation roadmaps
• A system - thinker with a strong background or practiced expertise in service design and UX methods, supported by knowledge of technology platforms and SEO
• A strategic partner who provides clarity on the value, role and expectations of a digital experience 
• A collaborator comfortable in waterfall, agile - or sprint - based approaches and willing to work in real time
• A team player fostering partnership and collaboration with all levels of the agency and its partners
• An all-around seasoned professional with exceptional communication, organizational and time management skills and the flexibility to adapt quickly to ambiguity and change
• BA/BS Degree (a graduate degree in relevant area is a plus)  
• 8+ years digital consulting or strategy experience preferably in an agency setting  

Got what it takes? We’d love to hear from you.

All your information will be kept confidential according to EEO guidelines.