Heartbeat is the full-service agency for healthcare Challenger Brands. So what? So… Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please” product. That means we never take the easy road. We are a crew of optimists and activists who believe that “Never Been Done” doesn’t mean “Don’t Ever Do.” 

A culture-first, creative community, Heartbeat’s been recognized as a “Best Place to Work” by both Ad Age and MM&M. We take a lot of pride in that. Heartbeaters are thinkers and doers with healthcare roots and an appetite for fresh perspectives. We chase after challenges with ingenuity and guts, always striving for better. So if you want to surround yourself with partners who are insightful, inventive, and courageous—well, you just hit the motherload. 

That’s the philosophy, here are the creds: 200 employees between NYC & LA; strategy, creative, media, & technology under a single roof; a pile of awards from the likes of the Mannys, MM&M, OMMA, & Clio, not to mention Agency of the Year nominations galore. And led by a President who dared to be quoted: “We celebrate people who stand up and say, ‘You know what? This is dumb.'” Damn straight.

• 7+ years of Account Management experience
• 3 + years interactive marketing experience
• Ability to rapidly grasp client marketing objectives
• Ability to rapidly grasp technical concepts
• Ability to manage Accounts with many moving parts
• Exceptional client management relationship skills
• Proven ability to manage and grow marquee accounts
• Knowledge of the pharmaceutical and healthcare industries a must (both HCP and DTC)
• Oncology or respiratory experience a plus.

• Excellent written and oral communication skills
• Ability to give persuasive presentations that establish personal credibility
• Ability to manage multiple client contacts and maintain strong inter-agency relationships
• Ability to demonstrate exceptional team management skills
• Ability to learn quickly and handle multiple tasks
• Relentless attention to detail
• Technical concept understanding (web development, application development, databases, rich media)
   

All your information will be kept confidential according to EEO guidelines.