Account Executive

  • 1675 Broadway, New York, NY 10019, USA
  • Full-time

Job Description

 

 

Overall

The Pharma Account Executive supports the Account team members in managing and coordinating all day-to-day operations of the brand’s marketing campaigns. The AE will work across two of the brand’s indications supporting two Account Supervisors. S/he is the glue that holds the team together by ensuring all account management fundamentals are flawlessly buttoned up, so that the account can function as seamlessly as possible across all core projects and tasks. The account is extremely TV production heavy and is a good opportunity for those interested in TV campaign development, production and the health and wellness category as a whole.

 

Key Qualities

  • Professionalism
  • Positive, can-do attitude throughout all tasks big and small
  • Proactive and inquisitive demeanor
  • Organized, extremely detail-oriented, and thorough
  • Ability to juggle multiple projects simultaneously
  • Understands how to prioritize tasks across multiple projects
  • Meeting preparedness and ability to troubleshoot issues effectively
  • Eager to learn & take on new responsibilities; looks for opportunities to support team and business wherever possible
  • Proactively seeks out solutions to problems, however knows when to ask for help/guidance

 

Team Relationship & Management

  • Proactively Manages UP and ACROSS teams
  • Strong written and verbal communication skills
  • Builds trust and respect from team members (e.g., other internal departments, partner agencies, clients)

General Responsibilities

  • Meeting Management

The AE should always be the most prepared person in a meeting, complete with printed copies of materials, call-in information, any & all technical equipment and any reference materials needed for the meeting

  • Accountable for majority of internal and client meeting/conference call scheduling, including clear subject lines, meeting objective/agenda, up-to-date dial-in information and WebEx links, correct attendees, and no typos
    • Proactively manages internal & client calendars with appropriate parties well ahead of upcoming meeting time; needs to ensure all parties are secured for any given meeting
    • Quickly communicates any conflicts/challenges/new attendees to Account Supervisor(s) to ensure all internal parties are up to date before meeting’s start
    • Ordering food and securing/preparing room for in-person client meetings, as well as ensuring external visitors are registered with building security and have access to wifi.

 

  • Status
    • Compiles/updates all status documents internal and external, proactively checking in with account team to ensure details are up to date
    • Leads status meetings, when possible

 

  • Trafficking
    Manages TV, online video, and in doctor’s office video trafficking process including completing trafficking forms, obtaining files to spec from the producer, assets hand off, closed captioning and legal reviews.

 

  • Network Clearance
    • Tracks status of clearance for all networks/cable (pre-clearance and final clearance)
    • Collects and organizes all files needed from clients and agency
    • References all claims required for final clearance

 

Owner of the asset management systems- go-to person for any file request from the client or the team

    • Ensures server is always up to date and orderly; always promptly saves all files (from creative briefs, brand presentations, recaps, internal debriefs, etc.)
    • Ability to quickly navigate and share latest documents, regardless of project, with any team member
    • Knows brand assets in and out – what agency already has vs. does not have, and who to reach out to from the Brand in order to receive needed materials in a timely manner (e.g., creative files from professional marketing team, etc.)

 

  • Budgets/Finance
    • Working closely with Account Supervisor(s) to manage estimate approvals
    • Ensure monthly invoices are shared with client
    • Work closely with Integrated Producer to ensure accurate job #s are opened and assigned to projects
  • Project Timelines
    • Works closely with account team, Integrated Producer, production studio to develop project timelines
    • Have thorough understanding of project interdependencies and milestones
    • Ability to quickly course correct and update milestones/meetings as timeline changes/shifts
    • Follow up with clients on feedback and approvals and be able to convey impact of any missed deadlines
  • Talent
    • Manages talent holding fee payments with Talent Manager and tracks payment status for all projects

Understanding The Brand’s Business & Building Strong Client Relationship

  • Well-versed with historical & current campaign work
    Proactively understands the brand’s historical work, in order to provide helpful perspective & insights based on past campaigns quickly whenever needed.

 

Qualifications

·        Bachelor's Degree 

·        2+ years of relevant experience

·        Must have experience working on a Pharmaceutical Account. FDA               regulatory experience a plus.  

         ·  Must have experience working on digital and social marketing campaigns

·        Enthusiasts of the brand and category to which they’re assigned 

·        Must be passionate about advertising and the social/digital space 

·        Tactful / diplomatic communicator

·        Ability to communicate complex information in easy-to-understand terms 

·        Some demonstrated experience in crisis and issue management 

·        Skilled in presenting to mid-to-high level clients 

·        Able to actively build and maintain good working relationships with clients and colleagues 

·        Must be willing to go above and beyond to ensure client’s issues and requests are sufficiently resolved

Additional Information

All your information will be kept confidential according to EEO guidelines.

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