Account Supervisor

  • Full-time

Company Description

MRY is a dynamic creative agency that unlocks cultural relevance to create ideas that uniquely captivate and compel. Our approach is rooted in behavior science which gives us a deep understanding of the human experience. Our ideas are designed to be channel-proof, so that they are not bound by media, but come to life with contextual reference.

Part of Publicis Groupe, MRY is headquartered in New York and works with some of the world's leading brands. We offer a full spectrum of services to make sure our big ideas meet all the needs of our clients.

Job Description

The role of the Leadership Department – under which the Account Supervisor position falls – is to drive MRY’s business forward and to help our clients place the consumer at the heart of everything we do. At MRY we see consumers as human beings and spend time utilizing approaches like behavioral science to really understand what motivates them so our work can be the most effective possible. We’re looking to help our client’s deal with the changing marketing landscape and not just relying on how things were done – so we want people who have a passion about helping clients evolve.

The Account Supervisor will also be responsible for both building client relationships and monitoring a team, while collaborating with senior leadership and across departments. There may also be opportunities to contribute to agency thought leadership and participate in new business proposals. The ideal candidate should be digitally savvy, understand the social media landscape and has demonstrated ability to generate community dialogue, buzz, interaction and engagement through varied channels.

 

Responsibilities

  • Work with assigned clients to create and push the client work to the boundaries of the social and digital space
  • Personable style with a knack for proactive problem solving
  • Take responsibility for entire process and makes yourself accountable for deliverables released to client and deployed to market
  • Understand business at a granular level and be able to provide recommendations (weekly, monthly) on how to change and adapt to business needs
  • Route and oversee strategic and creative process, allocate & assign creative resources, and coordinate with data, strategy social and creative teams
  • Consult with discipline leads and collaborate with creative, and members to build the best solutions for individual campaigns
  • Keep accurate records of campaigns and campaign performance as well as track against project scope
  • Work with Account Director to plan growth of each business segment assigned
  • Help onboard, train and guide other team members as needed
  • Help handle day-to-day escalations for all programs
  • Step in for Account Director where needed
  • Assist with annual planning, program evaluations, enhancement recommendations, etc.
  • Ensure the timely handoff of deliverables to client
  • Other responsibilities as assigned
  • May require overnight travel up to 10%

Qualifications

  • Bachelor's Degree
  • 6+ years of relevant experience – can include brand management, marketing, advertising, account management
  • Must have experience working on digital and social marketing campaigns; Entertainment and/or Retail experience a plus
  • Enthusiasts of the brand and category to which they’re assigned
  • Must be passionate about advertising and the social/digital space
  • Embody a competitive spirit for both MRY, our clients, and doing innovative work
  • Tactful / diplomatic communicator
    • Internally and Externally
    • Formal written, informal written, verbal
    • Ability to communicate complex information in easy-to-understand terms
  • Some demonstrated experience in crisis and issue management
  • Skilled in presenting to mid-to-high level clients
  • Able to actively build and maintain good working relationships with clients and colleagues
  • Must be willing to go above and beyond to ensure client’s issues and requests are sufficiently resolved

Additional Information

All your information will be kept confidential according to EEO guidelines.

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