Agency/Business Operations Coordinator

  • 375 Hudson St, New York, NY 10014, USA
  • Full-time

Company Description

Zenith is The ROI Agency, we succeed when our clients succeed. We have a simple strategy: motivate our people, deliver great work, and delight our clients. Clients want to work with happy and motivated people. We have a superb Talent team, helping the agency recruit, develop and retain the industry's best talent. We're constantly striving to create a winning culture and we're delighted that 91% of our people would recommend us as a great place to work. We are single mindedly focused on delivering great work. We have a consistent track record of making our clients' communications more effective. Our goal is to achieve commercial marketing success. We don't set out to win awards but see them as a function of great work. Our greatest credential is our client list. Every day we work on challenging business and communication issues, in partnership with great client marketing teams. We are proud to have worked with many of our clients for 10 years or more and are equally proud of our new relationships. To learn more,

Job Description

As part of the Operations team, you will support our media and finance teams by handling various functions involved in the media billing process and other administrative duties.


Business Operations

• Data entry
• Support media billing processes

·        Liaise with agency support services and vendors to resolve media billing issues

·        Identify and reconcile discrepant invoices

·        Request and process credits
• Source and compile information for client reporting

·        Tracking client purchase orders and YTD media and fee billing

·        Supporting vendor compliance processes

·        Keeping track of media authorizations

Agency Operations

·        Assisting with onboarding of new hires – ID cards, locker assignments, email distros, welcome kits, training on internal systems

·        Managing internal shared files system – Box

·        Making updates to agency org charts

·        Assisting in curation of agency town hall content




• Bachelor’s degree 
• Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups) 
• Detail-oriented, and comfortable working with numbers
• Ability to thrive in a fast-paced environment 
• Strong team player with the ability to work on own initiative and occasionally unsupervised
• Ability to communicate effectively by telephone, in writing, or in person
• Positive, can-do attitude

Additional Information

All your information will be kept confidential according to EEO guidelines.

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