We are a team of passionate, committed people driven by our love for creativity and problem solving.

We always try to unearth simple truths that connect brands with people and enhance those connections. And when these truths are lacking, we invent new ones that live in new products, services and experiences.

We're ego-less and jargon-free (unless we’re in the depths of our disciplines and need some elaborate terminology to get things done). Choosing instead to use approachable language and concepts. This unites visions throughout the process of change, while fuelling integration across every stakeholder, client, agency and, of course, the audience.

Our rare culture blends professionalism and informality that means disciplines coalesce. Resulting in projects that function brilliantly, yet also possess spirit, texture and character to fuel that hard-to-reach distinctiveness.

●  Seen as a transformational leader in the industry who is capable of driving change throughout an organisation. Creates an environment that challenges traditional thinking and ensures the company stays far ahead of competition and clients.

●  Able to deftly manage most senior client expectations, particularly those that conflict with the company’s recommendations, and can drive successful outcomes while maintaining (or even growing) the relationship. Develops strategies to build a climate of trust, openness and respect; forges strong relationships to drive successful outcomes.

● Develops long-term strategic partnerships that support business growth and financial success; aligns own and team objectives with overall business objectives. Identified as a leader of insight-driven recommendations to clients; possesses general business savvy and expertise in the industry.  Commands the attention of the audience and can manage group dynamics during presentations to effectively engage audiences, counter objections and sell recommendations.
 

Budget and financial management

Manages and delivers a programme of projects across accounts with revenues of £2m+. Ensures their team tracks and reports financial status of projects against current estimate, highlighting potential overruns before they occur. Escalates and resolves financial issues as they happen.

Uses burn reports to monitor their teams’ projects and proactively mitigate potential overruns with their teams. When an overrun is forecasted they highlight clearly to Head of Delivery when an overrun is likely to occur.

Compliance

Ensures all direct reports and team members comply with Publicis•Poke standards, e.g. accurate and timely submission of timesheets and status reports.

Resource forecasting (across departments)

Works closely with Publicis•Pokes Operations team to forecast resource requirements for coming months by account (thereby helping both resource management and recruitment teams plan proactively).

Mid term planning

Works closely with Client Lead and account teams, elaborates on their forecasts and plans ahead; ensures pipeline of work is visible to both resource management and recruitment. Risks and dependencies must be monitored across programme of work/each account with relevant support provided to project managers as required.

Expert methodology selection

Demonstrates advanced knowledge and application of Publicis•Pokes Project Delivery Framework, and of industry best practice. Able to strike a balance between pragmatic project delivery practices and by-the-book, ‘ideal scenario’ delivery.

Comfortable setting up clear, efficient and scalable ways of working across on both projects and client level

Tools of the trade

An expert in the tools required to efficiently deliver our projects. Gantt charts, Spread-sheets, and Confluence are all familiar friends as are bug and task tracking tools such as Jira and Trello for example. You know what to use, when, and the best way to set up the workflows for the selected tools.

Stakeholder management

Able to successfully manage multiple suppliers, partners and client/s to ensure best outcome for both clients and Publicis•Poke.

Is comfortable managing C – level stakeholders, keeping them informed of project progress at all times and managing expectations proactively.

Business development

Plays a key role in shaping and responding to pitches, including those across multiple markets, e.g. pan-European.

Guardian of the Publicis•Poke process

Ensures that any teams working under them follow best practice in terms of project estimation, resourcing, scope management, risk management, and
budget and financial management.

Experience

●  Demonstrate a proven experience of managing a multi-disciplined service delivery function in an agency environment implementing innovative, interactive and consumer focused solutions

●  Proven ability to work well under pressure, with a high degree of flexibility and fluidity and to have an objective focused and positive approach, and be comfortable working independently, be self-motivated and self-driven

● Strong customer service ethos, a commitment to quality and the will to constantly drive improvements. Commitment to high standards of excellence and integrity.

●  Possesses good business acumen and sound judgment. Be entrepreneurial, with a collaborative, supportive and team-based approach. Eager to provide insight to and receive feedback.

Responsibilities

●  Ensures all projects across the accounts that comprise the client group to be delivered within a tolerance of 10% (overruns).

●  Works on a minimum of 2 new business initiatives through the course of the year where possible.

●  Ensuring that all projects within the group with a budgetary value of over £50k have HoD Reviews budgeted for and scheduled in.

●  All proposals for your clients are reviewed, either in person or by proxy through another member of the Project Management team and the relevant discipline leads.

●   Timesheet compliance for the Project Managers on your projects to a minimum of 95%.

●   Project Status Report submission your clients to a minimum of 95%.

●  Ensure your teams submit resource requests on time every week.

●  Deliver at least one presentation to the Publicis•Poke Delivery team on a topic of your choice

 Leadership

●  Consistently mentors at least 2 people.

● Managing other members of the delivery team who work on supporting workstreams.

●  Line manage 2+ members of the delivery team.

‘Diversity and inclusion is a core part of who we are at Publicis UK. We’re committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group – whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn’t just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work