• We’re in the business of customer delight
• 3 Month Contract
• The Rocks, Sydney CBD  

Since MercerBell began, we’ve been putting the customer at the heart of our thinking, delivering solutions that maximise customer value and delight prospects. We’re a growing business with a team of creative, passionate and dedicated team members all focusing on our mission of delighting customers.

From tech, to creative, strategy and data we provide a holistic solution to our clients. Some reasons why you might love us:

• We’re always evolving – we believe CX is the future and we’re leading the way with our fresh approach to customer experience.  
• We care about you – we understand that working with us doesn’t define you. It’s why we support who you are, both inside and outside the office.
• We attract modern thinkers – we foster ambition and smarts and we want you to do the best work of your career.
• We like to have fun – we don’t take ourselves too seriously. It’s why you’ll always hear laughter around our office. It’s the sound of comradery and understanding.

Reporting to the Senior Account Director, this role is responsible for campaign and project management across a first-class financial services brand. You’ll be focusing on servicing the account by ensuring all initiatives are delivered to our processes and reflecting our core values.

Some stuff that will help you get the job:

• 5+ years’ agency experience with exposure in main sector clients
• A champion of Customer Experience with the ability to provide a point of view to our client
• Digital marketing experience, including eCRM and data-driven campaign management
• Clear communication skills and the confidence to build relationships
• Highly motivated with the ability to work on a fast-paced account with tight deadlines
• Really strong organisational skills and attention to detail
• Proactive and positive can-do attitude

At MercerBell, we take what we do seriously. But if we know that if we enjoy what we do, then we do it with passion. And if there’s passion in what goes in, there will always be delight in what comes out.

If you’re interested in this position simply apply online now!