No client in the world has ever said: “Give me the same as the other guys please!” At Publicis Resolute, we are passionate about our original thinking, and we are set up to avoid the ordinary. We are the agency that brings real creative flair to medical education, and true scientific rigour to the art of public relations.

We are serious when others are fluffy, we are creative when others are typical, we are indispensable when others are extras, and we are imaginative when others are ordinary. We make our clients’ business our business. We predict the unpredictable; imagine the unimaginable so we can change the seemingly unchangeable.

Shiny awards are not the be-all and end-all, but our trophy cabinet offers recognition of our determination to deliver standout, innovative work for our clients across all disciplines and specialisms. In the last five years, we're really proud of the recognition we have received, winning Communique Awards, Pharma Times Communications Team of the Year - twice, Cannes Lions and Creative Circle Awards to name a few…

To find out more please visit: www.publicisresolute.com

As part Publicis Health, we are fortunate to have the support of a large organisation, opening up opportunities to pitch collaboratively with other agencies in the group and work with an enviable client base. 

WHAT YOU WILL DO

Are you up for a challenge? We are looking for someone who thinks with their heart AND their head. Someone who is passionate about PR and someone who is committed to doing the right thing by the clients, brands and companies.

We want an Account Manager to join our brilliant team. You will be developing strong writing skills to successfully navigate the delicate art of delivering a compelling story whilst reflecting the client ask, vision and strategy. You will also be an accomplished project manager who enjoys the satisfaction of driving projects forward, whilst ensuring they remain on time and budget and all stakeholders are kept happy.

Your responsibilities include the running of projects or programmes within accounts on time and to high standards, whilst also managing account executives to complete work efficiently and within budget. You will have some experience of financial management and be ready to take on a larger role overseeing your accounts’ finances to support your Account Directors.

We don’t know where you are currently, maybe you are a confident senior account executive or a new account manager, but you want a fresh challenge working with a dynamic team.  We want someone who wants to do the best work of their career with us, who is not satisfied with OK and wants to change how we all look at the healthcare world. Experience is important but attitude is everything.

It’s an exciting role within a close-knit team and there are plenty of avenues for future personal and professional development you can explore within the wider Publicis Health network.

Critical Job Criteria:

Brand/Market/Agency Knowledge

• Demonstrates and applies extensive and expert knowledge of assigned brands
• Actively recommends and implements strategic and non-traditional solutions to process problems
• Demonstrates ability to think proactively about brand strategy and lifecycle management
• Ensures team adherence to agency process. Identifies issues and leads problem resolution
• Contributes to, and oversees development, management and logistics of a range of medical education projects
• Develops and applies knowledge of therapy areas, healthcare markets and regulations

Client Relations/Communication Skills

• Communicates clearly and frequently with client counterpart(s)
• Handles client objections well and defends agency position
• Presents complex data or messages in clear, succinct, compelling manner to client
• Ensures timely, accurate client documentation and correspondence
• Demonstrates compelling presentation skills
• Keeps account directors briefed on project/account activities

Strategic and Tactical

• Assists with developing communication objectives (e.g. marketing/ brand platform briefs)
• Shows resourcefulness and thoroughness in developing tactical plans (including budgets and timelines)
• Evaluates content/project vs. brief
• Responsible for tactics/timelines on brand throughout the year

Financial Acumen

• Owns the daily finances on the account:  monitors and manages job activity and costs to ensure budgets are respected; promptly revises estimates as needed; ensures that all billing is done accurately and promptly
• Understands client compensation structure & agency income sources
• Keeps accurate record of time spent on client work via timesheets and attains client % billable target
• Knows details on overages by job

Interpersonal/Leadership Skills

• Conveys credibility and maintains positive, professional image both internally and externally
• Ability to co-lead project teams of moderate complexity; strong teamwork and collaboration skills
• Ability to solve client issues, independently moderate conflicts and influence management decisions

HOW YOU DO IT

The key Publicis Health competencies will apply to the way you do perform this role.  A full description of these can be found in the competency framework:

• Customer focus
• Collaboration
• Drive for results
• Innovation
• Planning

For people managers, we also look at these additional competencies:

• Developing talent
• Managing vision & purpose

THE POWER OF ONE PURPOSE FUELLED BY A DYNAMIC HEALTH ENGAGEMENT PLATFORM

At Publicis Health, we are united around one purpose: to create a world where people are equipped and motivated to take control of their health. We transform healthcare marketing and communications into healthcare engagement.  We believe healthcare marketing is healthcare, fostering healthy conversations, healthy behaviors and healthy people. 

Publicis Health is a Dynamic Health Engagement Platform, an organising principle that seamlessly connects data, content and technology; is driven by marketing and business transformation; and offers our clients fluid access to world-class talent and game-changing capabilities. With 40 offices and 15 brands across the globe, Publicis Health’s worldwide staff is comprised of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, service design, digital media and technology, science, and medicine. 

Publicis Health companies include Digitas Health, Discovery USA, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group, Publicis Health France, Publicis Health Media, Publicis LifeBrands, Publicis Resolute, Razorfish Health, Real Science, Saatchi & Saatchi Wellness, and Verilogue. For more information, visit us at www.publicishealth.com.