Starcom USA (http://www.starcomww.com/markets/united-states/) is a world-renowned media communications agency that architects connected human experiences in the one-to-one era of marketing. With more than 1,300 employees in the U.S., Starcom gets the right consumers’ attention and delivers brand-building results in partnership with the world's leading marketers and new establishment brands, including Airbnb, Allstate, Bank of America, Kellogg Company, Kraft Heinz, Lowe’s Home Improvement, Samsung, Visa and more. Starcom USA is part of Publicis Groupe [Euronext Paris: FR0000130577], one of the world’s leading communications groups.
 
We value you and the work you do. We work hard, but also enjoy scores of perks rooted in our legacy of having one of the strongest agency cultures. Our top-notch health insurance plans and very generous paid time off allow you much-needed time to recharge and achieve the work-life balance you need to bring your absolute best self to work.

•         Assumes accountability and ownership of search, display, social, mobile, video, programmatic and/or affiliate program successes and failures for several client accounts. Monitors and reports program financials, budgets and fees to senior management

•         Interfaces with other department leads to share ideas, communicate service offerings, and to identify and deliver new solutions for clients

Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business

•         Directs and manages the daily work flow of all client programs, including initiation and management of projects across departments

•         Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable

•         Creates and executes media strategies and plans for each client

•         Provides excellent communication via phone, emails and direct contact

•         Effectively creates and delivers client presentations

•         Provides thought leadership to clients in all channels

•         Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs

•         Manages budgeting, forecasting, billing and invoicing

Meets specified deadlines

•         Bachelor’s degree, concentration in business, marketing, or advertising preferred

•         3-4 years of account management experience in online advertising, direct marketing, or e-commerce

•         Search, display, social, mobile, programmatic, video or affiliate experience

•         Demonstrated problem solving and project management skills

•         Minimum of 1-2 years as media manager or equivalent if internal candidate

•         High competency level in MS Office with specific strengths in Excel and PowerPoint

•         Able to work independently and balance multiple tasks

•         Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity

•         Adopts stated account management standards and program management best practices

•         Assists in training, mentoring, and developing team members

Reverse mentoring with another colleague of a different channel expertise

All your information will be kept confidential according to EEO guidelines.