Communications Manager// Social

  • Full-time

Company Description

We help grow many of the world's most iconic brands at Leo Burnett. We help grow even more of the world's most talented people. You'll find at Leo Burnett an agency built on ideas and dependent upon the people behind them. A culture that doesn't just respect creativity but cherishes it. And a community where the path you choose is your own, the places you can go limitless.

Today, Leo Burnett is the second-most-awarded creative network in the world. We believe creativity has the power to transform human behavior, and we use ours to help our clients' brands discover their "human purpose" and play meaningful, active roles in people's lives.

Job Description

The role of the Communications Manager is to be the day-to-day steward of Communications and Social Media for assigned brands responsible for leading campaign development, activation and innovation. The  Manager is expected to apply their social mastery to deliver against the clients’ goals. The Manager will work closely with their team in the development and communication of all strategy while owning tactical execution. In addition, the Manager is responsible for day to day management of the team, including both project management to ensure timely delivery of all tasks and career development.

Role overview:

  • Acts as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success
  • Balances daily client requests alongside support of account teams to ensure on-time delivery of projects that align with client goals and vision
  • Assists client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders
  • Works with directors on account leadership to develop social strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables 
  • Set clear expectations for tasks and deliverables across teams accountable for work, communicating clearly and providing proper materials/documentation when necessary
  • Prioritize and streamline tasks to ensure accuracy and efficiencies, proactively identifying issues/risks
  • Passionate about understanding client’s business and the associated news regarding the company; updates internal teams on any pertinent news 
  • Identifying business challenges and competitive insights

Qualifications

• Energy, a sense of humor and an open and a curious mind 

•    Bachelor’s degree
•    3+ years of paid social media experience
•    Mastery of social platforms 
•    Excellent written, verbal, and interpersonal communication skills 
•    Presentation skills are a must
•    Demonstrated critical thinking and problem solving skills
•    Excellent project management and organization skills
•    Ability to work successfully with teams on multiple projects under tight deadlines  
•    Proven leadership ability
•    Demonstrates initiative/”hunger”
•    Collaborative approach/attitude
•    Certifications in social platforms (Twitter flight school, Facebook Blueprint) highly preferred

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