Part of Publicis Groupe (Euronext Paris Exchange: FR0000130577; CAC 40 index), Publicis Spine was established in 2017 to serve the data and analytics and technology needs of Publicis Groupe agencies and their clients. Its mission is to grow clients’ businesses through transformative applications of data and is the home to Publicis Groupe’s proprietary technology platform, Publicis PeopleCloud.  It includes a consistent, transparent, best-in-class approach to data, analytics solutions, partnerships and technology via a closely joined network of engineers, technology experts, product designers, analysts and data scientists all empowering marketing and digital business transformation

The Program Director, Global Operations is essential to ensuring Publicis Groupe products and services are successfully delivered (e.g. against scope, cost, time, quality) and maintained through the application of program management methodologies and business operations. The Director will be responsible for upholding processes for Project Management teams while mentoring and training team members. The director will be responsible for project and program delivery across initiatives that are strategic and complex in their nature, often from a global perspective. This leader will be responsible for the definition, implementation and evolution of business processes, continuous improvement activities in line with the global PMO.

The Program Director will lead the governance process for communication, project, product and software development lifecycles, managing product deployment into Business as Usual. This will include scoping, capturing requirements, creating and managing plans and deploying product functionality. This individual will also lead the cost estimation, risk and resolution, status reporting process, and ensure that the team meets their commitments. The Program Director ensures quality of products and service comply with the agency or client’s needs. 

Responsibilities:

• Develop and use disciplined processes to successfully scope, plan and deliver complete projects and programs in line with the global PMO.
• Develop strong and enduring relationships with senior and mid-level executives to enable product deployment and service delivery within technical and agency client teams.
• Understand key business and technology drivers behind estimating and delivery.
• Ensure there is a consistent application of project and program management methodologies, controls and standards
• Support portfolio management and the prioritization of resources for each initiative while understanding the pipeline of work.
• Provide guidance to project managers and ensures project reporting is accurate and on time.
• Serve as point of escalation for project teams and helps to identify and resolve issues, manage risk, execute mitigation plans, develop detailed plans, perform resource allocations.
• Indirectly manage the product execution team (Developers, QA, Functional Analysts, Product and Solution Managers, Data Science).
• Work closely with the Product Owner and sponsor to identify and assure delivery against key business objectives, priorities, expectation setting, etc.
• Lead decision making process with project context for work process, deliverables, and expected results.
• Perform other duties as assigned or requested

Required Qualifications:

• 5-10 years project management experience
• 6-12 years technology or product development experience or managing in a consulting environment
• The candidate must have proven experience in working in a complex, matrixed environment, managing multiple stakeholders

Desired Qualities

• Demonstrated experience managing large-scale, complex programs
• Strong negotiation and issue resolution skills.
• Expert understanding of project & program management processes and methodologies.
• Ability to interact, manage and influence key stakeholders including executive team members.
• Ability to travel 30% of time

Experienced Preferred but not Required:

• Experience working on products, solutions, BI, or Ad Tech
• Experience with multiple project methodologies (Agile, Prince2, MsP etc.)
• Scrum Master Certification, Bachelor's degree in business or computer science or MBA

All your information will be kept confidential according to EEO guidelines.