Are you ready to re-invent digital marketing?  At Performics, we’re accelerating the great missions of our clients—brands like Allstate, Toyota, Verizon, American Express and Kohl’s—in the ever-evolving world of search engine marketing, display media, social media and affiliate marketing. 

If you’re ready to move at the speed of Google, Facebook, and Twitter, have an entrepreneurial spirit, and get excited about finding smarter ways to do things, we’d love to meet you.  We’ll give you the tools, support, and freedom to lead, innovate and grow.  In fact, Advertising Age, Crain's and Tribune have named Performics a "Best Place to Work," and Forrester Research dubbed us one of 2012's "Top Digital Agencies."  We hire exceptional people for our global headquarters in Chicago and U.S. locations in Atlanta, Los Angeles, New York, Seattle, and San Francisco.  Our international presence spans 31 markets (and growing) including regional hubs in London and Singapore.

Performics is looking for a Social Manager to join the Spark Foundry, Performance Media team. The role of the Social Manager is to be the day-to-day steward of social media for assigned brands responsible for leading campaign development, activation and innovation.  The Social Manager is expected to apply their social mastery to deliver against the clients’ goals. The Social Manager will work closely with their Associate Director in the development and communication of all strategy while owning tactical execution.  In addition, the Social Manager is responsible for day-to-day management of the Social Analyst, including both project management to ensure timely delivery of all tasks and career development. 
 

Role Objectives:

•        Responsible for gathering the research and data needed to formulate tactical plan development and recommendation for client delivery with oversight from Associate Director

•        Provide direction to Analyst for purposes of campaign structure and keyword and ad copy development.  Responsible for final QA before delivery to client.

•        Responsible for presenting recommendation, soliciting feedback and directing analyst to apply client feedback to keyword and copy proposal prior to client signoff

•        Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.

•        Ultimate oversight for all day to day budget and billing activity (pacing, Prisma management, draft billing, accuracy of budgets vs. Strategy flowcharts)

•        Upon campaign approval, responsible for QA of flowchart and buys in Prisma

•        Review paperwork necessary for purchase authorization and ensure vendor counter signature is received

•        Primary party responsible for QA of trafficked approved plan into social platforms

•        Primary party responsible for QA of all campaign components prior to launch (dayparting, bids, budget, targeting parameters)

•        Responsible for Analyst’s management of campaign budgets, pacing and bid adjustments

•        Responsible for recommending campaign adjustments based on performance trends

•        Responsible for client communication of performance and competitive landscape

•        Development and recommendation of optimizations and/or testing plans

•        Responsible for campaign reporting and developing strategic insights with clear actionable items

•        Responsible for building clear, concise and cohesive quantitative analyses inclusive of strong data visualization

•        Lead client status and reporting calls, including presentation of reporting

•        Primary contact for resolving all billing discrepancies in partnership with client strategy and billing reconciliation team

•        Mastery of all relevant tools for reporting, analytics and competitive analysis - bid management platforms, Benchtools, Google Trends

•        Serve as lead for training of new Social Analysts and be a resource for ad hoc questions

•        Lead client relationship with day to day contact and partner agencies (where applicable) by ensuring a seamless communication process

•        Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal)

•        Maintain professional, productive rapport with sales representatives/media vendors

•        Demonstrate creativity and agility when problem solving prior to elevation to Associate Director

•        Work closely with Analyst to establish priorities and manage workload

•        Partner with Associate Director to ensure upcoming deliverables are being proactively addressed

•        Timely delivery of all work is required

•        Successful completion of training programs and requisite certifications

•        Primary party responsible for pulling data and research components needed for new business pitches

•        Contribute to development of slides for use in new business pitches

•        Responsible for contributing to development of agency level POVs on industry happenings. 

•        Primary party responsible for customization of agency POVs for individual clients.

•        Bachelor’s degree

•        At least 3+ years of social experience

•        Demonstrates experience buying and planning across multiple platforms to include Facebook, LinkedIn, Instagram, Twitter, etc.

•        Experience in a client-facing capacity

•        Excellent written, verbal and interpersonal communication skills

•        Presentation skills are a must

•        Demonstrated critical thinking and problem solving skills

•        Excellent project management and organization skills

•        Ability to work successfully with teams on multiple projects under tight deadlines 

•        Demonstrated expertise in core MS Excel functions (vlookup, pivot tables, data visualization)

•        Mastery of social platforms

•        Proven leadership ability

•        Demonstrates initiative/”hunger”

•        Collaborative approach/attitude

All your information will be kept confidential according to EEO guidelines.