Starcom is the Human Experience Company. A world-renowned media communications agency, we believe the alchemy of people and technology creates experiences people love, and actions brands need. With more than 5,000 employees worldwide, Starcom partners with the world's leading marketers and new establishment brands, including Airbnb, Coca-Cola, Fiat Chrysler Automobiles, Kellogg Company, Kraft Heinz, Samsung, Visa and more. Starcom is part of Publicis Media, one of four solution hubs within Publicis Groupe [Euronext Paris FR0000130577, CAC40], and has offices within Publicis One.

Overview of Role

The primary focus of this role is to manage the daily running of the designated client teams business and staff, ensuring that the brands responsible for are serviced correctly and innovation is brought to the planning process.

This is an active planning and buying role with not only full client portfolio visibility but responsibility for the daily planning, buying and management of designated brands.

 Responsibilities:

• Planning, buying, management and development of all campaigns of designated brands

o    Create and implement innovative strategies to deliver market leading innovation and thought in line with Starcom’s proprietary planning framework HX.

• Liaise with the Digital Campaign Manager and TV Manager to ensure correct planning and buying of TV / On Demand and SEM.
• Ensure billing for all designated brands is on time and accurate with all required fees added. 
• Develop and implement buying strategies to ensure media is purchased at market leading rates.
• Construct and carry out contract negotiations in association with the BD.
• Create and deliver any required reporting or presentations, client capability builds or analysis. 
• Present reports and presentations to clients or the wider agency team as required
• Develop excellent client relationships and trust levels with Brand Manager and Category Directors. 
• Build partnerships with key creative agencies; specifically account service and strategy departments.
• Build and maintain excellent working relationships with key media suppliers at a senior level to ensure premium servicing and opportunities are presented to Starcom first.
   

Team Responsibilities

• Ensure the smooth running of all team business on a daily basis.
• Assist team members in gaining the skills and knowledge to service their accounts properly and that the Media Assistant is being correctly trained and managed by the team you manage.
• Impart knowledge and assist in the development in the junior members of the team, and wider agency where possible / requested
• To assist the Group Business Director on development and strategic direction on any brands that are required, regardless of designation.
• Assist in any new business pitching when required.
• Provide innovative and forward thinking media strategy and solutions for all clients

o    Assist where needed in the development of strategy and innovation on an agency wide basis

• To take an active role in the development of the Starcom blog.

Financial Management

• Understanding and responsibility of accounting and billing process 
• Focus on incremental revenue opportunities and growth solutions
• Clear understanding of the financial structure and scope of all clients within the team and how the agency is remunerated
• Maximises profitability through management of FTE’s allocated to client

Key performance indicators for the role are:

• 5 + years of experience required
• Actively participates at maintaining and contributing to Starcom’s culture
• Is passionate about representing the agency at all times
• Displays awareness and appreciation of all agency clients and business challenges facing all teams
• Actively maintains and drives the HX proposition
• Strives to deliver strategic thinking and deliver insight led solutions
• Has an open mind, fosters creativity - always generating ideas
• Builds and actively maintains strong client relationships
• Takes ownership and responsibility of client requirements
• Represents client internally and externally delivering work to deadline and to excellent standard
• Manages client expectations and anticipates client requirements, adding value and leadership
• Focus on incremental revenue opportunities and growth solutions
• Clear understanding of the financial structure and scope of all clients within the team and how the agency is remunerated

• Is a team player who is open minded and listens and respects others point of view

** Due to high levels of applications, only successful candidates will be contacted.