At Performics, we bring together the best and the brightest of the digital realm to decipher data, uncover stories, and understand why consumers do what they do. The Performics world features math whizzes, storytellers, strategists, and creators, and is a place you can grow professionally, take advantage of bespoke training opportunities and cultivate your own career path.

As the original performance marketing agency, we convert consumer intent into revenue for the world’s most admired brands. Across a global network operating in 57 countries worldwide, we create connected and personalized digital experiences across paid, earned, and owned media. RECMA recognized Performics as one of their Top Digital Agency Networks of 2014. Headquartered in Chicago, Performics is a Publicis Media company. To learn more, visitwww.performics.com. 

Overview:

The Senior Vice President, Client Solutions has ultimate accountability for driving both client relationships and revenue within their client portfolio. In this role, the SVP has ultimate responsibility for the client relationship, holding all internal resources allocated to their clients accountable for delivering an integrated work product across our global network. They are also responsible for the merchandising and promotion of the work being delivered. The SVP will own, and be accountable for the delivery of, the overall business plan and commercial roadmap for their clients. The Senior Vice President will serve as a member of the Global client leadership team, helping to drive overall agency business and working to shape the future success.

Role Objectives:

Account Management

• Ultimate accountability for client satisfaction and growth

• Manage the matrix structure across the assigned book of business to drive success

• Drive integration across the assigned booking of business with communication and collaboration across the Publicis Media network and Power of One a key focus

• Leadership of global ad tech partnerships and driving innovation

Client Leadership

• Serve as the Executive Steward across the book of business, building C-level relationships

• Drive the development of and participate in QBR

• Maintain a strong understanding of marketplace conditions relevant to the client and use that knowledge for ongoing communication

Practice Development

• Continuous improvement and implementation of practices, processes and tools that drive client satisfaction and innovation

• Identify and develop product adjacencies to grow business and retain clients across all Performics services

• Work across all VP, Group Account Directors to monitor overall operational model and create constant efficiency

Team Leadership & Development

• Drive a culture based on team work, collaboration with accountability and intellectual curiosity

• Manage and coach VP and Director level team members, working to drive client business objectives and the strategic vision of Performics

• Owns the hiring, training and mentoring of senior level talent within the assigned book of business

• Conducts performance reviews and career path plans for direct reports

New Business

• Serves as strategic business lead in appropriate business development opportunities in conjunction with the assigned pitch team; garners support from within the assigned book of business

• Contributes to prospecting through personal and professional network

• Identifies key contributors from within the assigned book of business who are capable of successful new business participation

About the Client:

Samsung is a vast Korean electronics company, making both B2C and B2B products. Starcom is the AOR responsible for their media strategy & buying across Mobile devices, Wearables, Cameras, Televisions, Washer & Dryers and more. The Samsung e-Commerce team however is a Performics led team to ensure the best performance marketing talent is leading the growth of Samsung’s eCommerce business.

Samsung has been a Starcom and Performics client globally (80+ markets) for over five years, with a pilot program for IM (Internet Mobile) eCommerce launching in January 2017. The Samsung Global eCommerce teams will based in London and New York, with local teams spanning across the globe. This role will entail communication across all regions.

As a client, Samsung is constantly both shaping the Electronics category and reacting to market conditions and can be highly demanding with; alignment needed between different Samsung Global divisions, multiple Samsung stakeholders at global/regional/local levels, coordination between Starcom and Performics global/regional/local levels, alignment needed between different Samsung Global product launches and campaigns

Minimum Qualifications:

• Bachelor’s degree, concentration in business, marketing, or advertising preferred; Master’s Degree in business, advertising or marketing optimal

• Successfully worked in a VP role in the digital space for 4 years, career experience specifically in digital media preferred

• 10-15 years of account management experience in digital marketing, direct marketing or e-commerce, client and/or agency experience preferred

• 8-10 years of demonstrated success in managing and leading people

• Proven success in delivering clear, strategic presentations to C-level marketing executives and managing multi-market engagements

• Minimum 2 years P&L management preferred

All your information will be kept confidential according to EEO guidelines.