Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

Position Summary

Provides administrative and operational support including maintaining records, processing documents, performing research and supporting day-to-day office functions.

Key Responsibilities

• Liaise with Customer Service on payment issues including check loss and re-issuance
• Research tenant inquiries, unclaimed property and delinquent tenant payments
• Process and determine action steps on incoming mail
• Respond to basic inquiries and route messages as needed
• Organize, scan, file, and retrieve physical and electronic documents
• Support internal teams with reporting and general clerical tasks
• Follow company procedures for recordkeeping and confidentiality

• 1-2 years of experience preferred
• High school diploma or equivalent required
• Previous clerical, administrative, or office support experience preferred
• Basic computer skills, including Microsoft Office suite (including excel)
• Strong attention to detail and accuracy
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month. 

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

**Sponsorship for Work Authorization is not available for this posting.  Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.**