CUSTOMER SERVICE REPRESENTATIVE

  • Belmont, CA, USA
  • Full-time

Company Description

OPEN HOUSE - HIRING EVENT - TUESDAY!
Tuesday, October 15th, 2019
10:00 AM – 5:00 PM

Public Storage Property #29120
333 O’Neill Ave
Belmont, CA 94002
For directions, please call (650)-802-2167

CLICK HERE TO SCHEDULE YOUR OWN APPOINTMENT

Now Hiring: San Carlos – San Mateo – Redwood City – Foster City – Belmont - South San Francisco – Daly City – Burlingame

  • Full-time day-shift; NO NIGHTS
  • More than one position available
  • Please bring a copy of your resume and dress for a job interview
  • Offers on the spot!

Job Description

Excellent Customer Service

  • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs
  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance
  • Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience
  • Consult and sell Public Storage packing and moving supplies

Day-to-Day Business

  • Work independently or with other team members at multiple locations
  • Days will consist of a mix of customer service and property upkeep
  • Make customer calls regarding their account, collections and other items; document notes on the computer system
  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent
  • Manage, audit, balance cash drawer; prepare and make daily deposits
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience
  • Partner with District Managers and other team members to exceed company goals and expectations

BENEFITS

  • Hourly rate of $16.00
  • New Hire Bonus of $1,000 
    • $500 paid at 2 months on the job
    • $500 paid at 6 months on the job
  • Extensive paid training and coaching plans to grow your interpersonal and business skills – we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Next level roles and career opportunities throughout the United States

 

Qualifications

 

  • Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies
  • Minimum one year of customer service and/or sales experience
  • Energetic, outgoing and delivers service with a smile
  • Strong communication, problem solving and time management skills
  • Adaptable – comfortable working alone or with other team members at multiple locations
  • Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows

 

Additional Information

All your information will be kept confidential according to EEO guidelines

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