Technical Writer

  • Full-time
  • Department: Product Management

Company Description

PubMatic is the automation solutions company for an open digital media industry. Featuring the leading omni-channel revenue automation platform for publishers and enterprise-grade programmatic tools for media buyers, PubMatic’s publisher-first approach enables advertisers to access premium inventory at scale. Processing nearly one trillion ad impressions per month, PubMatic has created a global infrastructure to activate meaningful connections between consumers, content and brands. Since 2006, PubMatic’s focus on data and technology innovation has fueled the growth of the programmatic industry as a whole. Headquartered in Redwood City, California, PubMatic operates 11 offices and six data centers worldwide.

Job Description

PubMatic is seeking a strong technical writer who will lead efforts to enhance our technical developer documentation and help pioneer our online Developer Community. The ideal candidate has a technical background that enables him/her to work closely with engineers on technical details as well as an ability to provide well-written contextual information that makes technical processes easy to understand and execute.

Responsibilities :

  • Create and update technical documentation including APIs, installation guides, FAQs, user guides and other documentation that supports our end-users.
  • Work closely with engineers, developers, product managers and other staff to identify documentation needs and evaluate content for technical accuracy.
  • Evaluate content for quality assurance, working with staff as needed to update/revise content before releasing to customers.
  • Develop and manage our Developer Community, including documentation and discussions on PubMatic’s customer community and other online tools (e.g., Swagger UI, GitHub, etc.)
  • Update technical documentation for software releases.

Qualifications

  • 5+ years of experience writing software documentation for a technical audience.
  • Technical experience with developer tools and platforms.
  • Strong knowledge of JavaScript.
  • Excellent verbal and written communication skills with a strong attention to detail.
  • Ability to work with a team of product managers and engineers through all stages of the software development cycle, from concept to final product release.
  • Ability to learn complex concepts quickly and explain them clearly to end-users and technical audiences.
  • Experience with online advertising industry concepts a plus.


 



Additional Information

All your information will be kept confidential according to EEO guidelines.