Lead, Ticketing and Reservation
- Full-time
Company Description
Our client is a travelling agency
Job Description
JOB LOCATION:
Lagos Island, Lagos State
SALARY:
200K-250K
JOB DESCRIPTION:
- Assisting and advising customers who may be choosing from a variety of travel option.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourists’ attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Promoting and travel packages.
- Managing the various unit: visa, tours, digital marketing etc.
- Manage credit card operations.
- Providing advice about visas/tickets/passports
- Overseeing the operations and teams at the agency.
- Being able to answer questions on travel arrangements such as routes and time schedules, making and confirming reservations.
- Ability to calculate the expenses and sells ticket to passengers.
- Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.
Qualifications
SKILLS & TRAITS:
- Teamwork
- Problem Solving
- Time Management
- Organization
- Understanding of Ethics
- Accountability
- Analytical Skills
- Executive Functioning, such as prioritizing duties
- Ability to persuade or convince others
- Motivation
- Leadership
EDUCATIONAL QUALIFICATION:
- BSc. /HND in Business Administration or Other related course
- Certification Amadeus
- Certification Galileo
ADDED ADVANTAGE:
- Adequate Knowledge of Tours and Visa Processing
AGE RANGE:
28-35YRS
PREFERRED GENDER:
- Female
WORKING DAYS:
Monday-Friday