Lead, Ticketing and Reservation

  • Full-time

Company Description

Our client is a travelling agency

Job Description

JOB LOCATION:

Lagos Island, Lagos State

SALARY:

200K-250K

JOB DESCRIPTION:

  • Assisting and advising customers who may be choosing from a variety of travel option.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourists’ attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Promoting and travel packages.
  • Managing the various unit: visa, tours, digital marketing etc.
  • Manage credit card operations.
  • Providing advice about visas/tickets/passports
  • Overseeing the operations and teams at the agency.
  • Being able to answer questions on travel arrangements such as routes and time schedules, making and confirming reservations.
  • Ability to calculate the expenses and sells ticket to passengers.
  • Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.

 

Qualifications

SKILLS & TRAITS:

  • Teamwork
  • Problem Solving
  • Time Management
  • Organization
  • Understanding of Ethics
  • Accountability
  • Analytical Skills
  • Executive Functioning, such as prioritizing duties
  • Ability to persuade or convince others
  • Motivation
  • Leadership

EDUCATIONAL QUALIFICATION:

- BSc. /HND in Business Administration or Other related course

- Certification Amadeus

- Certification Galileo

ADDED ADVANTAGE:

- Adequate Knowledge of Tours and Visa Processing

AGE RANGE:

28-35YRS

PREFERRED GENDER:

- Female

WORKING DAYS:

Monday-Friday