Our client is a reputable company rending professional services to customers.

Responsibilities:
- Strategic Planning: Collaborate with the team to develop and implement the overall business strategy, including expansion plans, revenue generation, and market penetration.
- Operations Management: Oversee day-to-day operations of the business, including hybrid
platform performance, service provider management, customer support, and quality assurance.
- Business Development: Identify and pursue opportunities for strategic partnerships,
collaborations, and sponsorships to enhance the platform's reach and generate new revenue
streams and strong monetization of the platform.
- Performance Analysis: Monitor key performance indicators (KPIs) to evaluate the hybrid
platform's performance, identify areas for improvement, and implement necessary changes to maximize efficiency and profitability.
- Marketing and Promotion: Develop marketing strategies and campaigns to drive user
acquisition, increase brand awareness, and engage the community.
- Team Leadership: Provide leadership, guidance, and mentorship to the team members,
fostering a positive and collaborative work environment that encourages growth and
development.
- Financial Management: Collaborate with the finance team to establish and monitor budgets,
financial forecasts, and cash flow management to ensure the platform's financial health.
- Risk Management: Identify potential risks and develop mitigation strategies to safeguard the
platform's reputation, data security, and compliance with relevant laws and regulations.
- Stakeholder Engagement: Engage with stakeholders, including SMEs, customers, investors, and government entities, to build relationships, gather feedback, and address concerns.
- Drive the growth of the business community

Requirements:
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience in a managerial role, preferably in a digital/e-commerce environment or
within the SME space.
- Strong business acumen and a track record of driving business growth and achieving targets.
- Excellent leadership and team management skills, with the ability to inspire and motivate a
diverse team.
- Exceptional strategic thinking, problem-solving, and decision-making abilities.
- Excellent communication and interpersonal skills, with the ability to build relationships and
negotiate effectively.
- Proficiency in data analysis and a good understanding of key business metrics.
- Knowledge of SME landscape, challenges, and opportunities.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines.