Proten International is a HR Consultancy company

Job Scope: (70% Collection & Retention – 30% Sales (Win back, New Sales, Upgrade) 

• Actively maintaining a superior depth of product knowledge in their designated product areas,  including 
• ∙ Competitive Offerings. 
• ∙ All solutions enabled by the products. 
• ∙ Portfolio of implementation case studies & use cases. 
• ∙ Information on future product development 

Job Responsibilities: 

• Meeting or exceeding planned Collection Targets month on Month 
• Maintaining and developing the rapport with the Existing customers. 
• Coordinating with relevant team for all service issues 
• Coordinating the sales efforts with marketing team. 
• Acquiring deposits and balance of payment from clients. 
• Visiting potential clients to evaluate their needs and promote our new products.
• Managing and closing the Collection cycle, Win backs, New Sales & Upgrade 
• Develop Sales (Win back. New Sales & Upgrade) Proposals and Follow up on Sales  Activity. 
• Present information about company offerings during seminars or other large events to  potential customers. 
• Give customers product demonstrations (In-person/Web Platform) and educate them about  the features & benefits of the product. 
• Create, present and deliver meetings and sales visits as required. 
• Demonstrate leadership abilities and superior presentation skills in a multi-cultural  environment. 
• Understand the needs and pains of the customer and ability then to link them to a set of  products / solutions provided by Engineering Team. 
• Maintain understanding and awareness of all relevant competitive products in the  marketplace.

Requirements: 

• A Graduate with relevant work experience of 4 Years/ An MBA preferably with around  3 years of relevant work experience. 
• Previous experience in IT Sales/ Telecommunications would be an added advantage.
• Should have had prior client-facing experience. 

Skills: 

• Competency in Microsoft applications including Word, Excel, and PowerPoint.
• Basic understanding of Reports for Collection & Retention, WINBACK &Sales 
• Good presentation skills, with the ability to present both via Live & Web Platform to inexperienced users as well as senior leadership members. 
• Ability to work independently or in a team environment. 
• Self-motivated and able to work under pressure. 
• Value Selling, Customer Service Expertise 
• Negotiation Skills 
• Excellent verbal and written communication skills