Operations Intern

  • Full-time

Company Description

Propra is reimagining property management technology with a focus on building simple, modern, and easy-to-use tools to improve efficiency, communication, and cost-savings – all with the intention of elevating the resident and landlord experience.

Since we are an early-stage startup, you have the opportunity to get in on the ground floor and make a lasting impact. Our team is highly collaborative and customer obsessed, often stretching outside of the boundaries of traditional roles to help move things forward and leave things better than they found them. 

Job Description

Propra is looking for an enthusiastic and dedicated student to join our highly motivated and talented team as an Operations Intern. This is a full-time 4 month term starting January 3, 2022, with the possibility of extension to 8 months based on performance. This is open to post-secondary students, currently enrolled in your 3rd or 4th year, and who are returning to full-time or part-time studies after completing the work term. Candidates must be located in Calgary or open to relocate for on-site work. 

What you'll be doing:

  • Support new customers with platform onboarding ensuring they are set up for success
  • Provide exceptional customer support and case management to troubleshoot and problem solve issues and requests
  • Contribute to and maintain Propra’s resource hub for customer support and platform documentation 
  • Support strategies around filling the lead funnel by identifying ideal prospects, and reaching out to applicable contacts through various channels 

Qualifications

Who we're looking for: 

  • You are pursuing an undergraduate degree, currently enrolled in your 3rd or 4th year
  • You are innovative and resourceful with an entrepreneurial spirit
  • You have great attention to detail and enjoy solving problems
  • You are personable and an effective communicator with strong organizational skills
  • You are incredibly driven and hungry to learn with a passion for technology
  • You are a strong team player who can excel in a fast-paced environment 
  • You are willing to do the hard work required to build an exceptional company

Join our team today to gain real hands-on experience that shapes the next generation of business.

Additional Information

Propra is an equal opportunity employer. We are excited to meet with and hire the top talent out there. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Successful candidates for this position may be required to undergo a security screening, including a criminal records check.