Pronto Marketing is a fast-growing company providing fully-managed websites and online marketing services to over 1600 small businesses around the world, primarily in the United States as well as a growing customer base in Thailand. Founded in 2008 and based in Bangkok, Thailand, we have a team of 150+ professionals comprising everything from developers, designers, copywriters to project managers, SEO experts and client support agents working 24x5 building and managing online marketing for our clients.

Our services include the full range of digital marketing services from websites, eCommerce, search and SEO, PPC campaign management, content development and so much more.

You can learn more about us on the web

• Pronto company website: www.prontomarketing.com  
• Culture and working at Pronto: http://www.prontomarketing.com/company/careers/
• Pronto on Facebook: www.facebook.com/prontomarketing
• Pronto Values: https://www.prontomarketing.com/pronto-values/
• Employee handbook: https://www.prontomarketing.com/employee-handbook

The position is a hybrid of client-facing and production workflow. You will be working directly with our clients via our email ticket system, managing their SEO campaigns, and setting up on-site and off-site optimizations from end to end on a daily basis.

Website & Services Support

• Communication with clients, via email/Zendesk or phone calls (once or twice a week depending on necessity) to explain SEO processes and troubleshoot any potential issues they are facing.
• Handle support requests and be able to manage most SEOpro service processes
• Monitor and administer SEO analytics dashboards, reports, and reporting tools

Service Operations

• Analyze client backlink profiles and websites to define local keywords and industry keywords
• Pull data and observations through competitive research
• Ensure the establishment of SEO back-linking with all third-party sites, including developing a strategy for prioritization, execution, and maintenance. Monitor results, prepare monthly and quarterly reports, answer clients’ questions and troubleshoot potential issues
• Develop relationships with customer contacts to create focused promotional marketing campaigns, and determine lead qualification
• Continuously improve upon current marketing strategies; e.g., design, plan, and execute marketing programs that support (1:many programs)

Expected Knowledge & Ad-hoc

• Google Analytics Certification
• ​​​​​​​SEO technical analysis, on-site optimization and technical SEO setups
• Know how link building works and how it affects website rankings
• Stay up to date of industry best practices in SEM and SEO, algorithm updates and product updates. Share trends and new opportunities with the team and clients

• 4+ years of experience in SEO*
• Native or near-native level English speaker with impeccable written and verbal communication skills**
• * For non-Thais, 3+ years of marketing experience is required in order to obtain a work permit. You must have documentation that proves your work history.

To be considered, you must:

• Reside in Bangkok
• Speak perfect English
• Have 3+ years of SEO experience
• Have an entrepreneurial mindset and a passion for creating new things