Associate Data Analyst

  • 4601 Six Forks Rd, Raleigh, NC 27609, USA
  • Full-time

Job Description

Position Title:  Associate Data Analyst 

Department:  Professional Services

Reports to:  Implementation and Support Manager 

FLSA Classification: Exempt 


Job Summary

The Associate Data Analyst is a customer facing role responsible for understanding customers’ key performance indicators and developing metrics tailored to their business needs. The Associate Data Analyst will gain a detailed understanding of core maintenance processes used throughout the oil and gas, chemical, utilities, mining, and manufacturing industries. 



·       ​Analyze data from industry-specific maintenance processes to identify patterns and trends with our customers 

·       Coordinate metric definition discovery with clients

·       Prepare customer-specific metrics

·       Assist the Professional Services team in delivery of customer-specific metrics 

·       Work with developers to help drive new features in the Analytics solution

·       Provide clients with continuous support of Analytics solution


Skills and Experience

·       Bachelor’s Degree in Engineering or Mathematics 

·       Experience with relational database storage and SQL 

·       Proficiency in discrete modeling 

·       Expertise with Microsoft Excel 

·       Excellent oral and written communication skills 

·       Ability and eagerness to learn recent technologies 

·       Proficiency with mathematical programming, including languages and IDEs 

·       Familiarity with industry-specific standard metrics 

·       Familiarity with general software development lifecycles 

·       Experience with technical and professional authoring software 


Career Tracks 

Data Analyst 
Proficiency with industry-specific standard metrics 
Ability to communicate effectively with external resources 
Time management and prioritization of tasks 

          Expertise with SQL and relational database storage

Associate Developer 
Proficiency with object-oriented languages 
White-box learning how the full-stack of your team’s software works 
Basic SAP usage in core modules 
Time management and prioritization of tasks 

Implementation Manager 
Manage new customer implementations 
Manage current customer upgrades 
Project Manager for specialized engagements 

Additional Information

All your information will be kept confidential according to EEO guidelines.