Collections Specialist

  • 4601 Six Forks Rd, Raleigh, NC 27609, USA
  • Full-time

Company Description

Prometheus Group is a leading global provider of comprehensive and intuitive enterprise asset management software solutions that work within ERP systems and span the full work management life cycle for maintenance and operations. Our straightforward functionality, graphical visualization, and simple processes enable customers to increase productivity, ensure safety, reduce costs, and improve reporting.

Job Description

The Collections Specialist is responsible for working with customers to collect on outstanding commitments including working with them to obtain purchase orders and updating of invoices. The position will provide an opportunity to join a successful, rapidly-growing software company that recently partnered with one of the world’s leading private equity firms--Genstar Capital. 

Responsibilities:

  • Work with clients to ensure payment of outstanding obligations
  • Work with clients in obtaining purchase orders or other renewal documentation
  • Provide outstanding internal and external customer service
  • Identify accounts which may be at risk for cancelation and develop plans to mitigate such risk
  • Utilize Salesforce.com to record all collections activities

Qualifications

  • Bachelor’s degree required
  • One to two years of relevant experience preferred; exceptional candidates with no prior experience will be considered as well
  • Outstanding organizational skills and extreme attention to detail
  • Strong multi-tasking ability
  • Ability to work collaboratively with multiple departments across the organization
  • Ability to clearly articulate complex thoughts and concepts to clients
  • Excellent client and internal communication skills including clear and concise writing skills
  • Adept at managing spreadsheets and manipulating information

Additional Information

Benefits:

  • Located in North Hills
  • Triangle Business Journal 50 Fastest-Growing Private Companies winner the past seven years
  • Competitive Salaries
  • Excellent Working Environment
  • Casual Dress Code
  • Flex Fridays
  • Company Events
  • Global Travel Opportunities
  • Career Progression

All your information will be kept confidential according to EEO guidelines.