- Kansas City, MO, Kansas City, MO
This is for a full-service engineering, architecture, construction, environmental and consulting solutions firm based in Kansas City, Missouri.
Employment Type: 6-month contract
(With high potential for contract extension or conversion to permanent employment)
This is for our client in the engineering industry.
· Serve technical assistance over the phone, email, or assigned ticket
· Perform remote troubleshooting via remote access tools
· Assist customers with installation of new software packages, based on licensing requirements
· Identify and document resolution steps, for reoccurring issues, in knowledgebase
· High school diploma or equivalent
· Minimum of one year related experience
· A+ certification preferred
All your information will be kept confidential according to EEO guidelines.