Instructional Developer Engineer
- Carpinteria, CA
- Employees can work remotely
We’re looking for a Frontend Developer/Engineer - Instructional Design to join our Instructional Design team as we develop innovative and interactive ways to dynamically train our global user base through role-specific and scenario-driven hands-on labs.
As a Frontend Developer/Engineer - Instructional Design, you’ll own the development, testing, and maintenance of a series of web applications and scripts that serve as the backbone and core infrastructure for creating our digital customer training program. The ideal candidate will be highly motivated and have a passion for technology and creative problem-solving. If you are self-driven, enjoy working in a team environment, have an entrepreneurial spirit, and enjoy creating innovative solutions to complex problems, Procore may be a fit for you.
This position reports into Senior Director, Documentation and Certification and can be based remotely from a US location. We’re looking for someone to join us immediately.
What you’ll do:
Create and maintain a library of interactive, hands-on, product training labs
Leverage Procore’s APIs to create scripts/apps that dynamically set up training projects for students with custom seed data
Create and manage a library of automated regression QA tests for the product training labs using RPA technology
Collaborate with Instructional Designers to build a library of walkthroughs, hands-on labs, using Toonimo
Manage HTML/CSS templates and themes for customer-facing support/training websites
Work alongside instructional designers, SMEs, and customer success teams to ensure training labs are user-friendly, up-to-date, and performing as expected
What we’re looking for:
Bachelor's degree in a technical field or related technical certification program.
3+ years experience in front-end web development
Experience serving as the primary/lead developer for business-driven web development, preferably for SaaS-based companies/products
General understanding of web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. REST)
Experience in building for accessibility and responsiveness
Excellent written and verbal communication skills
Ability to teach non-technical customers/other team members about APIs and integrations
Experience using Digital Adoption Platforms (DAPs) such as Toonimo, Pendo, WalkMe, Whatfix, or Appcues
Experience using RPA technologies for process automation such as UIPath, testRigor, etc.
Knowledge and experience with modern libraries and frameworks (React preferred)
Ability to effectively prioritize and escalate customer issues as required
Ability to improvise, think creatively, and find solutions to challenging problems
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Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.