Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada.  We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, East Africa, Zambia and now Ghana.

Procept is recruiting to fill the position of Team Lead, Consulting Services, to support the provision of consulting services specifically and other services in accordance with the company’s strategic plan.

The ideal candidate must have about 5 years' experience and be a go-getter.  He/She must be able to work under pressure to get things done in accordance with stringent deadlines.

As Team Lead, Consulting, you are responsible delivery of consulting assignments and will be required to lead three to five assignments at a time.

Specifically, you will, support the Head, Consulting Services in:

1. Sourcing of consulting business
2. Proposal development and defence of consulting services
3. The planning and execution of the company’s strategic plan
4. Constantly innovating and creating new solutions/accelerators/POVs which maps to the marketplace requirements.
5. Account Management: you will support the Head Consulting Services in

• achieving overall health of the company’s key accounts - timeliness, quality, customer feedback
• managing customers at senior leadership levels and their expectations. Growing such customer relationships in value, customer satisfaction, revenue mix.
• Exploring and capitalizing on opportunities to cross-sell and up-sell to existing clients

Education, Qualification and Certification

1. Bachelor’s degree in numerate sciences including computer sciences, business administration, accounting, economics, etc.
2. To be successful in this role, you require two or more of the following designations:
   • ITIL4 designations; foundation, managing professional and/or strategic leader stream.
   • PMP and/or PRINCE2 Foundation and Practitioner
   • CBAP or CCBA
   • Business Continuity Management Practitioner or equivalents
   • Organizational Change Management certification
   • ISO Certifications – 20000-1; 22301; 27001; etc
   • TOGAF 9 Certified
   • COBIT Foundation, COBIT Assessor and/or COBIT Implementer
3. Master’s degree in any business-related field is an advantage.

Skills, Experience and Attributes

1. Three to five years in-depth experience delivering consulting assignments (mainly IT)
2. Three to Five years in-depth experience selling consulting (mainly IT)
3. Creativity and innovation skills
4. Excellent interpersonal, problem-solving and communication skills – verbal and written
5. Excellent quantitative and analytical reasoning
6. Commercially aware and strong understanding of business environments
7. Strong Microsoft office suites of software – Powerpoint, Excel and Word.

The work environment is hybrid, fast-paced and highly challenging