Visitor Service Rep - Sumter

  • Full-time

Company Description

We are Prisma Health.

Greenville Health System and Palmetto Health have come together to create Prisma Health. We’re excited to be united under one name. Together, we are looking at health in a completely new way. Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. Our 30,000 team members are dedicated to living our promise: Inspire health. Serve with compassion. Be the difference.

Job Description

**Prisma Health Tuomey Hospital is looking to expand our services! There are openings for this position in Full-Time, Part-Time, and As-Needed covering all shifts. Come grow with us!**

Performs screening duties for patients, guests and team members entering facilities using infrared thermometers and scripted screening questions during periods of influenza or other pandemic periods. 

Provides appropriate assistance to patients. Greets patients (using AIDET) upon arrival, ensures orders and other documentation are accurate, checks patients in using appropriate departmental procedures and issues beepers when appropriate.  Secures wheelchair if needed and directs patients to appropriate location, personally escorting them if at all possible.

Provides general assistance to family members and visitors. Greets guests (using AIDET) upon their approach to desk/area and offers appropriate assistance with information, directions, maps, written materials, etc.  Escorts guests and assists with wheelchairs as appropriate.  Assists lost individuals in hallways.  Orients family members to waiting rooms, explains patient tracking systems and visitation guidelines, and provides comfort items to families and visitors.  Assists in keeping waiting areas clean and helps visitors to find alternative waiting accommodations when overcrowding occurs.  

Qualifications

Education: High school diploma or equivalent

Experience: 1 year customer service position experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

To learn more and to apply check out our career page!

 www.Prismahealth.org/midlandscareers