PRIMUS Global Services is an IT and Healthcare solutions organization who works with clients across the country placing qualified individuals is a variety of roles.

Service Now Developer

Saint Louis, MO

12+ months Contract to Hire

Job Description: 

• The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite. 

• This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs. 

• This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution. 

• The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices. 

General: 

• Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards. 

• Respond to production problems and implement immediate resolution efforts across technology areas. 

Systems Development Engineering: 

• Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices 

• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated 

• Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed 

• Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams 

• Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing 

• Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes 

• Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications. 

• Comply with project management methodology requirements as appropriate. 

Qualifications and Requirements Education: 

• BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience. 

Experience: 

• Experience in Information Technology or business environment. 

Core Knowledge: 

• JavaScript, Angular-J experience is required 

• HTML 4-5, Boot Strap and CSS experience is highly desired 

• Service Now Certified Application Developer and/or Admin 

• Integration Specialization desired 

• Knowledge of Performance Analytics, Discovery and Asset Management 

• Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience. 

• Basic knowledge of at least one required programming language. 

• Basic knowledge of technical / business environment. 

Critical Skills: 

• ITIL Foundations Certification Highly Desired 

• Prior exposure to Service Now is required, currently on Geneva Patch 5 

• Demonstrates programming aptitude and ability for logical and abstract thinking. 

• Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups. 

• Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects. 

• Ability to analyze and resolve problems of simple-medium complexity. 

• Ability to manage projects using the organization’s project management methodology. 

• Ability to work effectively in a strong Customer service / team oriented environment

Service Now Developer

Saint Louis, MO

12+ months Contract to Hire

Job Description: 

• The ServiceNow Developer is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite. 

• This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs. 

• This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution. 

• The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices. 

General: 

• Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards. 

• Respond to production problems and implement immediate resolution efforts across technology areas. 

Systems Development Engineering: 

• Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices 

• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated 

• Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed 

• Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams 

• Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing 

• Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes 

• Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications. 

• Comply with project management methodology requirements as appropriate. 

Qualifications and Requirements Education: 

• BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience. 

Experience: 

• Experience in Information Technology or business environment. 

Core Knowledge: 

• JavaScript, Angular-J experience is required 

• HTML 4-5, Boot Strap and CSS experience is highly desired 

• Service Now Certified Application Developer and/or Admin 

• Integration Specialization desired 

• Knowledge of Performance Analytics, Discovery and Asset Management 

• Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience. 

• Basic knowledge of at least one required programming language. 

• Basic knowledge of technical / business environment. 

Critical Skills: 

• ITIL Foundations Certification Highly Desired 

• Prior exposure to Service Now is required, currently on Geneva Patch 5 

• Demonstrates programming aptitude and ability for logical and abstract thinking. 

• Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups. 

• Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects. 

• Ability to analyze and resolve problems of simple-medium complexity. 

• Ability to manage projects using the organization’s project management methodology. 

• Ability to work effectively in a strong Customer service / team oriented environment